Business Intelligence & Data Quality Specialist

State of Maryland•Baltimore City, MD
•Hybrid

About The Position

The MDH Data Office is seeking a detail-oriented, technically skilled Business Intelligence and Data Quality Specialist. This full-time position develops, maintains, and refreshes public and internal dashboards; validates data integrity through quality assurance; troubleshoots data discrepancies; and collaborates with cross-functional teams to deliver timely, accurate, actionable insights. The role calls for a strong foundation in BI development and a disciplined approach to data quality assurance. It is hybrid telework eligible and recruitment is limited to current merit and contractual employees of the MDH Data Office.

Requirements

  • Graduation from an accredited high school or possession of a high school equivalency certificate.
  • Five years of administrative staff or professional work, subject to the listed education and military-service substitution provisions.
  • Experience developing business intelligence solutions using tools such as Tableau or Power BI.
  • Understanding of ETL processes and data quality assurance practices.
  • Attention to detail and analytical thinking.
  • Understanding of data governance and compliance, including data privacy and regulatory standards such as HIPAA and GDPR as they relate to dashboards and QA.
  • Excellent communication and documentation skills, including the ability to communicate issues with cross-functional teams.
  • Ability to manage dashboard development and QA efforts with minimal supervision while maintaining high quality standards.
  • Basic scripting ability in Python or R to support data preparation and data QA automation.
  • Familiarity with healthcare, public health, or government data systems.
  • Current merit or contractual employee of the MDH Data Office.
  • A valid Maryland motor vehicle operator's license is required only for employees assigned duties that require operating a motor vehicle.

Nice To Haves

  • Experience developing BI dashboards using Tableau, Power BI, or Qlik, including hands-on experience with Tableau Desktop, Server, and Prep and Power BI Desktop, Cloud, Power Query, and DAX.
  • Experience designing interactive, user-friendly dashboards using calculated fields, parameters, LOD expressions, and data visualization best practices.
  • Experience or knowledge of data integration and data engineering, including multiple data sources such as databases, APIs, and spreadsheets; data warehouses; and ETL/ELT workflows.
  • Experience in data quality assurance and validation, including complex queries, pipeline testing, anomaly detection, root cause analysis, and Python or R for data preparation and QA automation.

Responsibilities

  • Develop, maintain, and refresh public and internal dashboards.
  • Validate data integrity through rigorous quality assurance processes.
  • Troubleshoot data discrepancies.
  • Collaborate with cross-functional teams to deliver timely, accurate, and actionable insights.
  • Document dashboard requirements, QA processes, findings, and issues.

Benefits

  • State of Maryland benefits
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