Manager, Data & Business Intelligence

Gulf Coast Blood•Houston, TX

About The Position

The Manager of Data & Business Intelligence transforms organizational data into trusted insights that support operational, clinical, and strategic decision-making. The role leads enterprise KPI governance, business intelligence development, and data strategy, and partners with MIS to support scalable, high-quality data infrastructure. The manager develops and maintains Power BI dashboards, reports, and semantic models; delivers executive reporting and actionable insights; and conducts trend and variance analyses. The position owns KPI definitions and governance, maintains the business glossary, promotes a single source of truth, and establishes data ownership and stewardship. The role owns a BI and analytics roadmap aligned with business priorities, partners with HR, operations, and executive leadership, translates business needs into data solutions, and prioritizes initiatives. It also oversees data pipelines, transformations, curated datasets, data quality monitoring, and self-service analytics, partnering with MIS on integrations, architecture, and ETL processes. Gulf Coast Blood is a nonprofit community blood center headquartered in Houston. The organization serves 170 hospitals across 26 counties, operates 18 donor centers, and hosts more than 7,000 mobile blood drives each year.

Requirements

Bachelor’s degree in a data-related field, including IT, Accounting, Workforce Analytics, or Data Science.
7–10 years of experience in data and process improvement.
Proven experience building and scaling dashboards and reporting ecosystems, such as Power BI.
Proven experience owning and standardizing KPIs and business metrics across functions.
Proven experience delivering executive-level insights and data storytelling.
Strong track record of partnering with business leaders in HR, Operations, and Finance to drive decisions.
Professional certification.

Nice To Haves

1+ years of management or equivalent experience working with leaders in data.
Experience collaborating with IT/MIS teams on data pipelines, integrations, and architecture.
Exceptional written and verbal communication skills, with the ability to influence senior stakeholders, navigate complex organizational dynamics, and serve as a trusted advisor.

Responsibilities

Develop and maintain dashboards, reports, and semantic models using Power BI.
Translate data into clear, actionable insights for leadership.
Lead executive reporting and data storytelling.
Conduct trend and variance analyses.
Define, standardize, and govern enterprise KPIs, including Corporate Objectives.
Maintain the business glossary and metric definitions.
Ensure a single source of truth across the organization.
Establish a data ownership and stewardship model.
Own the BI and analytics roadmap and align it with business priorities.
Partner with HR, operations, and executive leadership.
Translate business needs into data solutions, prioritize initiatives, and manage intake.
Oversee data pipelines, transformations, and curated datasets.
Ensure the reliability, performance, and scalability of data assets.
Partner with MIS on integrations, architecture, and ETL processes.
Support data model design and optimization.
Lead data quality monitoring and remediation processes.
Establish data quality KPIs and scorecards.
Enable self-service analytics through Power BI governance and certified datasets.
Improve data literacy across business teams and data analysts.
Comply with organizational policies and standards, including safety rules, and report actual or potential violations to an appropriate supervisor or manager.