Business Intelligence Data Operations Manager
About The Position
Farmers Mutual Hail (FMH) is seeking a Business Intelligence Data Operations Manager to manage the development and delivery of Business Intelligence (BI) reporting. The role works closely with the Analytics Assistant Vice President to coordinate data needs and with the Quality Assurance Manager to ensure BI solutions are accurate, timely, and appropriately tested. It also collaborates with IT on Data Warehouse priorities, requirements, dependencies, and delivery in support of BI reporting and analytical data needs. The manager leads BI reporting development work, including its scope, prioritization, scheduling, requirements, project plans, dependencies, risks, roadblocks, releases, and stakeholder communications. The role provides leadership and coaching to BI reporting development team members; coordinates data needs and dependencies; works with quality assurance on testing and validation; and directs BI Data Warehouse requests and requirements in collaboration with the Data Warehouse Product Owner, technical lead, IT Data Architects, and Data Warehouse resources. The manager also oversees business requirements gathering and refinement, assesses business value and ROI where appropriate, and improves and documents reporting development processes, workflows, standards, and delivery practices.
Requirements
- At least 4–8 years of direct work experience in a project management role leading medium to large business and technical projects, including planning, execution, and delivery.
- Bachelor’s degree in Business, Information Technology, Project Management, or a related field; an associate degree is required.
- Ability to work with people at all levels of the organization, including outside consultants and vendors, and influence others without formal authority.
- Proficiency with Microsoft Office programs, especially Word and Excel.
- Experience supervising and leading a team.
Nice To Haves
- Experience with project management software.
- Certifications in Six Sigma and Project Management are highly desirable.
Responsibilities
- Manage the scope, prioritization, scheduling, requirements, and delivery of BI reporting development work, including project plans, dependencies, risks, roadblocks, releases, and stakeholder communication.
- Provide leadership, coaching, and direction to BI reporting development team members.
- Coordinate with the Analytics AVP to understand data needs, identify dependencies, and ensure data is available for analytical and business needs.
- Collaborate with the Quality Assurance Manager to incorporate appropriate testing, validation procedures, resources, and data standards into BI development and releases.
- Direct BI Data Warehouse requests and requirements; work with the Data Warehouse Product Owner, technical lead, IT Data Architects, and Data Warehouse resources to prioritize work, manage dependencies, resolve roadblocks, and support timely delivery.
- Oversee the gathering, evaluation, and refinement of business requirements to align with business needs, including assessing business value and ROI where appropriate.
- Identify and implement process improvements, and manage documentation for reporting development, requirements, workflows, standards, and delivery practices.
Benefits
- Competitive salary and bonuses.
- Medical, dental, and vision plan.
- 401(k) plan with a generous company match.
- Potential for a hybrid work schedule after training is completed.
- Paid parental leave and caregiver leave.
- Employee appreciation events.
- Employee Assistance Program (EAP).
- On-site cafeteria and fitness center.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
