Business Analyst - Data Intelligence

FFF Enterprises•Flower Mound, TX

3d•Onsite

About The Position

The Business Analyst - Data Intelligence supports cross-functional business initiatives through analysis, requirements gathering, and process improvement. The role serves as a link between business stakeholders and technical teams, translating complex problems into actionable solutions that support data-driven decision-making, system enhancements, and operational efficiency. The position gathers and documents business requirements; analyzes processes, workflows, and system functionality; translates business needs into functional specifications, user stories, acceptance criteria, and process flows; and partners with IT, engineering, product, and analytics teams. It facilitates meetings and working sessions, conducts gap and impact analyses, assists with user acceptance testing, supports Agile or Waterfall delivery, creates implementation and training documentation, and provides support for live systems and ongoing business processes. The employee must follow company policies and applicable laws and regulations, act professionally, support the Company’s purpose and values, learn and share knowledge, work constructively with colleagues and customers, and comply with safety and compliance program requirements. Other duties may be assigned. The position has no direct reports and is performed in a normal office setting. It involves occasional travel, prolonged computer use and sitting, and occasional lifting of up to 20 pounds, kneeling, and bending.

Requirements

Bachelor’s degree in a related field, or four years of relevant experience in lieu of a degree.
At least three years of experience in an inventory, supply, or purchasing role; seven years for candidates without a degree.
Proven ability to gather, analyze, and translate business requirements into technical specifications.
Experience working with cross-functional teams, including IT, operations, finance, sales, or product.
Strong communication and interpersonal skills, including the ability to engage technical and non-technical audiences.
Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
Analytical and detail-oriented, with a strong sense of ownership.
Proactive problem-solving ability and the ability to break down complex topics into actionable insights.
Collaborative mindset and ability to bridge gaps across teams and functions.
Ability to work independently, take initiative in ambiguous situations, and work with limited supervision as well as part of a team.
Ability to prioritize work and communicate effectively in writing and verbally.
Sound decision-making abilities.
Familiarity with process modeling, workflow design, or use case documentation tools such as Lucidchart, Visio, Jira, or Confluence.
Solid understanding of systems or data lifecycles and how technology supports business processes.
Ability to meet the position’s physical requirements, work the hours and days required to complete essential functions as scheduled, and travel occasionally.
Ability to view a computer screen and sit for extended periods; occasional lifting up to 20 pounds, kneeling, and bending.
Ability to learn, think, concentrate, work under pressure, pay close attention to detail, interact effectively with coworkers and customers, exercise self-control and diplomacy, and use discretion and appropriate judgment.

Nice To Haves

Exposure to data platforms, reporting tools, or business intelligence tools such as Power BI, Tableau, or SQL.
Knowledge of ERP, CRM, or other enterprise systems such as SAP, Salesforce, or Workday.
Experience in finance, supply chain, customer operations, or compliance domains.
Experience working in an Agile/Scrum environment.

Responsibilities

Gather and document detailed business requirements through stakeholder interviews, workshops, and process reviews.
Analyze business processes, workflows, and system functionality to identify opportunities for improvement or automation.
Translate business needs into functional specifications, user stories, acceptance criteria, and process flows.
Partner with IT, engineering, product, and analytics teams to align technical solutions with business objectives.
Facilitate meetings, workshops, and working sessions to align stakeholders on priorities, scope, and solution design.
Conduct gap analyses and impact assessments for new features, enhancements, or system changes.
Assist with user acceptance testing, validate requirements, and ensure deliverables meet stakeholder expectations.
Support project delivery using Agile or Waterfall methodologies, including backlog management and sprint planning where applicable.
Create documentation, standard operating procedures, and training materials for implementation and adoption of new tools or processes.
Provide support and troubleshooting for live systems and ongoing business processes as needed.
Follow company policies and procedures and applicable federal and state regulations and laws.
Work safely and promptly report injuries, safety hazards, or program violations.
Follow Compliance Program policies and procedures and report concerns or violations immediately.
Represent the Company professionally; work constructively with coworkers, customers, and others; keep commitments and communicate progress, schedules, and issues.
Perform other duties as assigned.