Health Navigator Jobs

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About The Position

Healthy Communities is CHC’s AmeriCorps program, designed to create cohesion in vulnerable communities and promote healthcare and support services through outreach, awareness, linkage to care, and support. The program identifies the unique needs of communities and neighborhoods and establishes strategic plans to address them. Service delivery addresses public health needs in vulnerable communities and makes healthcare and support services accessible through flexible service delivery. AmeriCorps members conduct community outreach, education, and patient engagement, and link patients to CHCI care and community-based assistance. They also participate in statewide and local activities that promote awareness of health and health services. The CKP Health Navigator supports the Center for Key Populations and works throughout the Middletown, Meriden, New Britain, and New London areas, including the Mobile Health Unit (MHU) and CT River Valley Farmworker Health Program. This is an AmeriCorps service role, not a staff or volunteer position. The service term is nine months, from December 7, 2026 through August 27, 2027. Members serve at least 32 hours per week, totaling 1,200 hours during the service year. Compensation includes a $17,500 stipend paid bi-weekly and an education award of $5,176 upon successful completion of the service term.

Requirements

  • High school diploma or equivalent.
  • Proficiency in Microsoft Office and internet-related applications.
  • Excellent time-management and organizational skills.
  • Excellent oral and written communication skills.
  • Demonstrated ability to problem-solve and remain calm during a crisis.
  • Successful clearance of all required criminal history checks (NSCHC).
  • Ability to travel between CHC sites and within the state.

Nice To Haves

  • Associate degree in public health, social work, or a related field.
  • Bilingual English/Spanish.
  • Knowledge and understanding of community resources.
  • Experience providing crisis intervention, service coordination, advocacy, and community outreach while working with vulnerable populations.
  • Knowledge of community stakeholders and mapping.

Responsibilities

  • Conduct monthly patient health education workshops, monitor participants’ completion of pre- and post-surveys, and enter workshop and survey data.
  • Track and document completed patient engagement activities in patients’ electronic health records.
  • Coordinate with the CKP Outreach team to implement a strategic outreach plan supporting healthcare for the homeless and MHU sites, including schedules, locations, staffing, templates, and patient visits.
  • Facilitate outreach activities to coordinate and conduct new Medicaid patient enrollments.
  • Provide individual patient health education to encourage clients to schedule and complete routine care appointments.
  • Provide group or one-on-one outreach and education in financial literacy, health education, overdose prevention, HIV testing and services, and other areas of need in designated communities.
  • Provide outreach engagement, enrollment, follow-up, and referral services for seasonal and migrant farmworkers in the CT River Valley.
  • Gather and compile a comprehensive community resource database with resources and referral organizations that can address patient needs and barriers across sites.
  • Strengthen community partnerships and collaborate on events promoting services for CHC patients and community members.
  • Collaborate with community partners to develop individual or group education opportunities for CHC patients.
  • Partner with CKP providers to establish a sustainable system for continuity of information and services across outreach departments to improve patient care.
  • Create user-friendly content for patients, community partners and organizations, and CHC departments explaining how to access CKP services.
  • Coordinate, conduct, and participate in community outreach and tabling events promoting patient education services.
  • Actively participate in CKP meetings.

Benefits

  • $17,500 stipend over the service term, paid bi-weekly.
  • $5,176 education award upon successful completion of the service term.

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