Lead Clinical Navigator - FT Days | PAM Health New Albany
About The Position
The Lead Clinical Navigator assists in training and managing the business development team, including Clinical Liaisons, Physician Liaisons, and other assigned individuals. The role supports clinical liaisons and other business development team members with marketing and sales presentations at hospitals and clinics, cultivates referral relationships, manages an assigned territory, makes sales contacts, and analyzes referral and admission data. Working collaboratively with business development, admissions, nursing, and other internal and external staff, the Lead Clinical Navigator helps facilitate referral conversion and performs patient evaluations for admission to PAM Health. The role also provides feedback and recommendations for program development and quality improvement related to customer service, referral and admission processes, and patient and referral-source satisfaction. It develops and maintains relationships with prospective patients, family members, physicians, nurses, discharge planners, case managers, and payer representatives. The position works under the direction of the Director of Strategy and Integration.
Requirements
- Current licensure in nursing or respiratory therapy is required.
- At least two years of experience in the designated field of licensure.
Nice To Haves
- A degree from an accredited college or university in a health field, preferably nursing.
- Prior marketing experience.
- Prior rehabilitation or LTACH experience.
- Experience in rehabilitation or LTACH and marketing.
Responsibilities
- Assist with training and management of the business development team, including Clinical Liaisons, Physician Liaisons, and other assigned individuals.
- Provide marketing support and assist with sales presentations at hospitals and clinics.
- Cultivate referral relationships, manage an assigned territory, and make sales contacts.
- Analyze referral and admission data from the assigned territory.
- Collaborate with business development, admissions, nursing, and other internal and external staff to facilitate referral conversion.
- Perform patient evaluations for admission to PAM Health.
- Provide feedback and recommendations for program development and quality improvement related to customer service, referral and admission processes, and patient and referral-source satisfaction.
- Develop and maintain relationships with prospective patients, family members, physicians, nurses, discharge planners, case managers, and payer representatives.
Benefits
- Medical benefits with EPO, HDHP, and HSA options, including prescription coverage, Rx ’n Go, and Teladoc.
- Dental and vision benefits.
- Employee Assistance Program with counseling, legal, and financial services.
- Flexible spending and health savings accounts.
- Life and disability insurance.
- Education and in-service opportunities, including continuing education and tuition assistance.
- Supplemental accident, critical illness, cancer, pet, and identity theft protection insurance options.
- Auto, home, cell phone, and gym membership discounts.
- Personal travel discounts.
- Employee bonus referral program.
- 401(k) plans with discretionary employer match.
- Generous paid benefit time.
- Education Advancement Program and opportunities for professional growth.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
