Health Navigator Jobs

About The Position

Requirements

• Three to five years of progressive clinical nursing experience with primary care management of the patient population.
• Bachelor of Science in Nursing (BSN) required.
• Current Basic Life Support (BLS) certification through the American Heart Association.
• Obtain oncology certification within two years of employment.
• Strong oncology knowledge.
• Basic knowledge of managed care.
• Working knowledge of insurance coverage and procedures.
• Working knowledge of community resources.
• Understanding of healthcare facilities and processes.
• Strong verbal and written communication skills.
• Strong interpersonal skills.
• Proficient computer skills.

Nice To Haves

• Previous oncology experience is strongly preferred.

Responsibilities

• Guide patients and families through diagnosis, testing, treatment, follow-up, and survivorship across the healthcare system.
• Coordinate patient care plans, including answering questions, arranging appointments when appropriate, assisting with referrals, and providing education and community resources.
• Connect patients with screening, diagnostic, treatment, clinical research, support, and follow-up services; refer cases to appropriate resources.
• Coordinate care with multidisciplinary teams and promote timely follow-up on treatment and supportive-care recommendations, including through cancer conferences and tumor boards.
• Facilitate individualized care that considers functional status, culture, health literacy, psychosocial needs, reproductive and fertility needs, and spiritual needs.
• Promote culturally sensitive, timely communication and continuity of care; document, track, and monitor patient data; contribute to quality improvement; and manage assigned caseloads and complex cases.
• Anticipate patient needs, advocate for patient rights and appropriate service use, support shared decision-making, and help patients and families overcome healthcare-system barriers.
• Assist patients and families with financial, psychosocial, functional, and administrative concerns by advising on options and referring them to resources.
• Maintain effective liaison relationships among patients, families, attending physicians, consultants, and other medical team members.
• Build trusting relationships and provide emotional support, counseling, clinical education, and guidance to patients, families, and caregivers.
• Educate patients, families, and caregivers individually and in groups about treatment options, community resources, self-care, diagnosis, side-effect management, clinical trials, post-treatment care, and survivorship.
• Support patients and families experiencing emotional stress or anxiety and encourage patients to participate in care planning and decision-making.
• Promote the healthcare program to community-based resources through written materials and public presentations about patient care and research.
• Co-facilitate at least one disease-specific support group in the area of expertise and participate in relevant community cancer-care outreach.
• Assess patients’ health and psychosocial needs and develop care plans with healthcare providers, patients, and their support systems.
• Collaborate with multidisciplinary teams and serve as a clinical consultant to address questions about care processes and treatment options.
• Educate healthcare delivery team members about treatment options, community resources, and self-care management.
• Support patient satisfaction, provide a single point of contact, and ensure access to appropriate healthcare, support, and ancillary services.
• Promote lifelong learning and evidence-based practice; collaborate with physicians and support staff to prevent avoidable hospital, emergency-department, and clinic visits and improve treatment adherence through education and follow-up.
• Obtain and maintain oncology nursing certification.
• Contribute to the healthcare community’s knowledge through professional organizations, presentations, publications, and research.
• Share knowledge of the Oncology Nurse Navigator role through peer education, mentoring, and precepting; orient and guide novice Oncology Nurse Navigators.
• Collaborate with cancer program administration and the cancer committee on strategies to meet American College of Surgeons Commission on Cancer and other relevant accreditation requirements.

Benefits

• Medical, dental, and vision coverage.
• Team member wellness program.
• Inova matches the first 5% of eligible retirement contributions, starting on the first day.
• Education assistance of up to $5,250 per year.
• Student loan assistance of up to $10,000.
• Up to 25 mental health coaching or therapy sessions per person per year at no cost for team members, their spouses or partners, and their children.