Housing Navigator
About The Position
The Housing Navigator assists families in achieving transitional housing and accessing medical, educational, social, prevocational, rehabilitative, employment, and other needed community services. The role serves children from birth through age 18 and their families who are at risk of or experiencing homelessness, using a Community Based Scattered Site Model designed to maximize family independence, minimize disruption, and support lasting housing outcomes. This field-based position provides services in homes, schools, offices, and the community. The Housing Navigator conducts needs assessments, connects families with resources and rehabilitation services, coordinates with treatment teams and partner agencies, and follows up after placement to support housing permanency.
Requirements
- Bachelor’s degree in social work, psychology, or another mental-health-related discipline.
- At least four years of work experience related to Housing Navigation or rehabilitative services in a mental health setting.
- Valid California driver’s license and valid auto insurance.
- Personal motor vehicle required for frequent travel between offices, housing appointments, and community events.
Responsibilities
- Conduct comprehensive family needs assessments and connect families with resources such as health insurance, housing, and low-cost childcare through referrals and linkages.
- Provide individual and group rehabilitation services under applicable agency, government, and city contracts.
- Complete and submit progress notes within 24 hours using the agency’s electronic health record system (HMIS).
- Guide and assist parents or caretakers in successfully managing children’s behaviors.
- Guide and assist parents or caretakers in effectively managing family stressors.
- Help families identify internal and external resources to address stressors related to homelessness, domestic violence, substance abuse, and other issues.
- Develop and provide rehabilitation services to improve, maintain, or restore daily functioning at home, school, and in the community in accordance with treatment goals and in collaboration with the treatment team.
- Provide interagency and intra-agency consultation, communication, coordination, and referrals.
- Identify and communicate to the therapist obstacles that prevent families from connecting with program or referral services.
- Provide employment services, including resume-writing and job-search guidance.
- Attend community meetings as requested by the Housing Manager to present housing services, referral processes, and eligibility criteria.
- Represent the agency at community resource fairs.
- Follow up with families for six months to support successful placement and housing permanency.
- Provide services in community settings, including homes and schools.
Benefits
- Monday–Friday, 8 a.m.–5 p.m. schedule.
- Hybrid schedule after 90 days.
- Full benefits package after 30 days of employment.
- Free standard HMO health, dental, and vision plans.
- 401(k) plan with 4% employer match.
- PTO accruing to 15 days annually and increasing with seniority.
- 12 paid holidays annually.
- Paid office closure during the last week of the year.
- Bilingual stipend, if applicable.
- Starting pay of $26.00–$27.00 per hour, dependent on experience and skill set.
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What This Job Offers
Job Type
Full-time
