Housing Navigator

Share•Vancouver, WA

4d•$25 - $27•Onsite

About The Position

Share provides street outreach, hunger response, emergency shelter, housing, and asset-building services to help people experiencing poverty, hunger, and homelessness move toward stability, housing, and self-sufficiency. The Housing Navigator bridges the gap between program participants, landlords, and community housing resources. The role works directly with clients to assess their needs, overcome housing barriers, navigate rental applications, and secure appropriate housing. It also recruits and builds positive relationships with property managers and landlords to develop an inventory of available housing options. The position is on-site, Monday through Friday, 9:00 a.m. to 5:00 p.m., with a starting wage of $25.00–$27.00 per hour, depending on experience. Most of the workday is spent in the office, with approximately 25% in the field networking with landlords and accompanying clients to appointments. Work with clients in community or home settings is required. The position reports to the Program Directors.

Requirements

Bachelor’s degree in social work or a related field, or at least two years of experience working with people experiencing homelessness or at-risk populations and/or people with mental health or substance use concerns.
Experience in crisis intervention, harm reduction, and client-centered care.
Creativity in problem solving and ability to follow through on housing leads.
Desire to advocate for people who have experienced homelessness to help them find and secure housing.
Strong speaking, listening, and writing skills.
Proficiency in Microsoft Office.
Strong organizational and time-management skills, with attention to detail.
Demonstrated ability to work independently and as part of a team.
Ability to represent the agency’s interests and build collaborative relationships with landlords, community partners, and Share staff.
Flexibility, friendliness, independence, and willingness to adapt schedules based on client needs.
Valid driver’s license, automobile insurance, and reliable transportation.

Nice To Haves

Knowledge of Clark County resources and agencies available to the homeless population.
Knowledge and practice of motivational interviewing and trauma-informed services.
HMIS knowledge and knowledge of Word and Excel.

Responsibilities

Conduct landlord and property-management outreach and build relationships.
Develop rapport and communicate with property managers and participants experiencing homelessness.
Coordinate regularly with the Program Director and Engagement Specialists, including attending collaborative working group meetings.
Conduct comprehensive housing assessments and housing planning, and conduct client-driven housing searches based on individual needs.
Accompany clients during housing searches and outreach to available housing options.
Advocate for clients seeking appropriate housing.
Develop Housing Stability Plans and budgets.
Collect documentation needed to support assistance.
Identify housing options for program participants.
Maintain extensive records, enter data, and document services in HMIS (Homeless Management Information System).
Maintain comprehensive files and statistics required by funding sources.
Stay current on landlord laws, ordinances, and regulations that affect housing.
Attend relevant training, workshops, seminars, community events, and conferences.
Maintain confidential and professional boundaries with clients.
Perform other duties as assigned.

Benefits

Four weeks of paid time off (PTO).
Wellness program, with a plan worth up to $900 per year.
401(k) plan with employer match; the benefits description specifies a 4% match.
Kaiser medical and vision plans.
Guardian dental insurance.
Life insurance.
Employee Assistance Program.
WEX FSA and HRA.
Opportunities for personal advancement and robust trainings.
Employee-led committees focused on connection, inclusion, and workplace culture.