RN Navigator

CommonSpirit Health

About The Position

The RN Navigator serves as the primary point of contact for identified patient populations, coordinating care and services across the continuum and promoting effective resource utilization. The role provides nursing care and guidance from first contact throughout the continuum of care, while leading multidisciplinary collaboration to identify and eliminate barriers and support optimal clinical outcomes for patients and caregivers. The RN Navigator guides patients through treatment plans and next steps, including surgical preparation, imaging, labs, tests, and provider appointments; assists with follow-up scheduling and provides information and reminders to patients and physicians’ offices; and educates patients and families about care guidelines and treatment options to support patient-led decisions. The position also facilitates access to clinical trial information, resource referrals, and counseling; advocates for patients and families in preventing or resolving clinical issues; develops supportive unit practices and guidelines; builds relationships with physicians, office staff, community resources, and healthcare providers; and serves as a liaison among clinical specialists, primary care physicians, and patients. The position is based at Mercy Hospital, an 82-bed acute care hospital in Durango, Colorado. Mercy provides services including emergency, surgical, cardiac, orthopedic and spine, family birthing, home care, and hospice care.

Requirements

Bachelor’s degree in Nursing.
Three years of experience, including one year in a specialty.
Strong psychosocial assessment and clinical skills.
RN license; current state nursing license or valid RN license from a participating state in the National Licensure Compact.
Current Basic Life Support through the American Heart Association.

Nice To Haves

Nursing Professional Certification.

Responsibilities

Coordinate care and services for identified patient populations across the continuum and promote effective resource utilization.
Provide nursing care and guidance from first contact throughout the continuum of care.
Lead multidisciplinary team efforts to identify and eliminate barriers to care and support optimal clinical outcomes.
Guide patients on treatment plans and next steps, including surgical preparation, imaging, labs, tests, and which provider to see next.
Assist with scheduling follow-up appointments and provide information and reminders to patients and physicians’ offices.
Educate patients and families on care-specific guidelines and treatment options to enable patient-led treatment decisions.
Facilitate patient introductions to clinical trial information, resource referrals, and counseling.
Advocate for patients and families in preventing or resolving clinical issues, and develop supportive unit practices and guidelines.
Build relationships with physicians, their office staff, community resources, and healthcare providers to support effective communication in patient care.
Serve as a liaison between clinical specialists, primary care physicians, and patients.