Patient Navigator, Bureau of Public Health Clinics

City of New York • New York City, NY

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About The Position

The Bureau of Public Health Clinics seeks a Public Health Advisor, Assignment Level II, to serve as a Patient Navigator at one of its clinic locations. The position reports directly to a Navigation Supervisor and assists patients seeking prevention services. The Bureau's mission is to promote community health by helping New Yorkers make informed health decisions, identifying and treating tuberculosis, and providing immunization and sexual health services regardless of ability to pay or immigration status. Its vision is to provide timely, accessible, high-quality, equitable, and respectful care.

The Patient Navigator oversees a caseload of STD clinic patients seeking HIV prevention services, helping connect them with prevention and treatment services and supporting adherence to their care plans. The role also includes health education, care coordination, rapid HIV screening, confidential communication of results and advising, and liaison with healthcare providers and public and private agencies.

The NYC Health Department is the city's primary population health strategist and policy authority. It provides programs and services in areas including nutrition, tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice.

Requirements

• Meet the Public Health Adviser qualification requirements through one of the listed education and experience pathways: a bachelor's degree with 12 semester credits in health education or health, social, or biological sciences; a bachelor's degree plus six months of qualifying full-time health promotion or disease intervention/prevention experience; a high school diploma or equivalent plus four years of qualifying full-time experience; or an accepted equivalent combination of education and experience.
• For Assignment Level II, have at least one year of experience as a Public Health Adviser, Assignment Level I, or at least one additional year of experience described in the health promotion or disease intervention/prevention qualification.
• Have a four-year high school diploma or equivalent and, at minimum, either 12 semester credits in the specified subjects or six months of qualifying experience, including when using an education-and-experience equivalent pathway.
• Complete an annual health assessment as required for Public Health Advisers.

Responsibilities

• Oversee a caseload of STD clinic patients seeking HIV prevention services.
• Ensure patients are connected to prevention and treatment services and adhere to their established plans of care.
• Deliver health education and health promotion messages in accordance with STD clinical protocols.
• Coordinate plan-adherence logistics, including appointment reminders, scheduling, medication adherence, and transportation arrangements as needed.
• Collaborate with STD clinic staff to identify qualified program candidates.
• Perform rapid HIV screening and provide results and advising confidentially in accordance with Bureau protocol.
• Maintain liaison with healthcare providers and public and private agencies to expedite follow-up and treatment for patients enrolled in the program.

Benefits

• Potential eligibility for federal or state loan forgiveness and repayment assistance programs.
• Premium-free health insurance plan.
• Additional health, fitness, and financial benefits may be available depending on the position's union or benefit fund.
• Public sector defined-benefit pension plan.
• Tax-deferred savings program.
• Worksite Wellness Program.
• Depending on the position, the possibility of working from home up to two days during the week.
• Job security compared with private-sector employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level