Behavioral Health Patient Navigator
TEKsystems • Olathe, KS9d • $20 - $23 • Onsite
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Behavioral Health Patient Navigator
TEKsystems•Olathe, KS
•$20 - $23•Onsite
About The Position
We are partnering with a mission-driven community healthcare organization dedicated to expanding access to affordable, high-quality medical, dental, and behavioral health services for underserved populations. This organization serves as a healthcare home for individuals and families across the community, regardless of insurance status or ability to pay. Their integrated care model focuses on addressing physical, behavioral, and social needs to improve overall patient outcomes. The Healthcare Coordinator plays a vital role in supporting behavioral health patients by helping them access the care, resources, and services they need to be successful. This individual serves as a liaison between patients, providers, and community organizations while coordinating referrals, assisting with insurance and assistance programs, maintaining documentation, and ensuring continuity of care. This is an excellent opportunity for someone passionate about patient advocacy, community health, and improving access to care for underserved populations.
Requirements
- High School Diploma or GED.
- Bilingual in Spanish and English.
- Experience in care coordination, patient services, healthcare administration, social services, community outreach, or a related field.
- Strong interpersonal and communication skills with the ability to work effectively with diverse populations.
- Ability to manage multiple priorities in a fast-paced healthcare environment.
- Strong organizational skills and attention to detail.
- Proficiency with documentation, recordkeeping, and basic computer applications.
Nice To Haves
- Bachelor's degree in Healthcare, Social Work, Psychology, Human Services, Public Health, or a related field preferred.
- Experience working in a healthcare, behavioral health, community health, or nonprofit setting preferred.
- Knowledge of Medicaid, community resources, and patient assistance programs preferred.
- Experience supporting underserved or vulnerable populations preferred.
Responsibilities
- Coordinate referrals, appointments, screenings, and follow-up services for patients.
- Connect patients with community resources, social services, and healthcare programs.
- Assist patients with accessing Medicaid, KanCare, and other eligibility-based assistance programs.
- Monitor patient progress and identify barriers to treatment or care.
- Maintain accurate patient records, documentation, and care management files.
- Verify demographics, insurance information, and patient financial responsibility.
- Build and maintain relationships with community organizations, referral partners, and healthcare providers.
- Participate in community outreach activities, educational events, and partnership meetings.
- Support behavioral health program initiatives, quality improvement efforts, and care coordination activities.
- Ensure compliance with HIPAA and patient confidentiality standards.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
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