Senior Patient Navigator Houston - Spring 2027

Link Health•Houston, TX

5d•$15 - $17

About The Position

Link Health Senior Patient Navigators assist individuals and families with navigating and enrolling in government assistance programs, including HEAP, the Supplemental Nutrition Assistance Program, Lifeline, and other state and federal benefits, to address social determinants of health. The role combines social services, client support, data management, and public assistance knowledge, with a focus on health equity. The position is part of a 16-week Spring 2027 cohort running January 15, 2027 through May 15, 2027, with a commitment of at least 10 hours per week and an option to extend. The Senior Patient Navigator leads a team of Patient Navigators toward weekly enrollment goals at hospitals and clinics, supports patient applications and follow-up case management, and coordinates with navigators, health center staff, and Link Health leadership. The role also includes weekly team huddles, learning and networking opportunities, professional development workshops, and a mandatory national Zoom call each Monday at 6:30 PM EST. The role is a paid internship at $15–$17 per hour. There may be opportunities to write and publish an op-ed, conduct research, and present research at conferences.

Requirements

Outgoing personality and ability to work with people from a variety of backgrounds.
Positive, proactive, personable team player who is goal-oriented.
Ability to work independently and collaboratively as part of a team.
Strong interest in advancing social and economic justice.
Ability to collaborate in ways that build trust and show respect through honesty, integrity, kindness, empathy, and authenticity.
Willingness to identify areas for improvement and offer solutions to potential roadblocks.
Comfort acknowledging knowledge gaps and accepting feedback as part of the learning process.

Nice To Haves

Proficiency in Spanish is preferred.

Responsibilities

Commit to at least 10 hours per week of in-clinic hours, team huddles, networking, learning opportunities, and professional development workshops.
Lead a team of Patient Navigators to achieve weekly enrollment goals at hospitals and clinics.
Assist patients in signing up for Link Health programs.
Maintain consistent, professional communication with Patient Navigators and health center staff.
Schedule team members for weekly clinics.
Coordinate with other Senior Patient Navigators and delegate responsibilities appropriately.
Prepare organized, actionable feedback for the leadership team to be shared at weekly meetings.
Handle and request materials, including electronic devices.
Provide case management for patients who have submitted applications requiring follow-up.
Participate in the mandatory National Link Health Zoom Call every Monday at 6:30 PM EST, with camera on.
Communicate professionally and appropriately with the leadership team and Patient Navigators.
Complete all required compliance documentation.
Potentially write and publish an op-ed, conduct research, and present research at conferences.