Senior Patient Navigator Houston - Spring 2027

Link Health•Houston, TX

About The Position

Link Health Senior Patient Navigators assist individuals and families in navigating and enrolling in government assistance programs, including HEAP, SNAP, Lifeline, and other state and federal benefits, to address social determinants of health. The role combines social services, client support, data management, and knowledge of public assistance, with a focus on health equity. The position is a paid internship for the Spring 2027 cohort, running January 15, 2027 through May 15, 2027. It requires a 16-week commitment of at least 10 hours per week, with an option to extend. The Senior Patient Navigator leads Patient Navigators in hospital and clinic settings, supports enrollment and follow-up, coordinates team activities and materials, and communicates with Link Health staff and health center personnel. The role also includes team huddles, learning and networking opportunities, professional development workshops, and a mandatory weekly national Zoom call.

Requirements

Outgoing personality and ability to work with people from a variety of backgrounds.
Positive, proactive, personable, goal-oriented team player.
Ability to work independently and collaboratively.
Strong interest in advancing social and economic justice.
Demonstrated ability to build trust and show respect through honesty, integrity, kindness, empathy, and authenticity.
Drive to identify improvements and suggest ways to address potential roadblocks.
Comfort admitting gaps in knowledge and recognizing feedback as part of the learning process.

Nice To Haves

Proficiency in Spanish.

Responsibilities

Commit to at least 10 hours per week of in-clinic hours and participate in team huddles, networking, learning opportunities, and professional development workshops.
Lead a team of Patient Navigators to achieve weekly enrollment goals at hospitals and clinics.
Assist patients in signing up for Link Health programs.
Maintain consistent, professional communication with Patient Navigators and health center staff.
Schedule team members for weekly clinics.
Coordinate with other Senior Patient Navigators and delegate responsibilities appropriately.
Prepare organized, actionable feedback for the leadership team to report at weekly meetings.
Handle and request materials, including electronic devices.
Provide case management for patients whose applications require follow-up.
Attend the mandatory National Link Health Zoom Call every Monday at 6:30 PM EST with camera on.
Communicate professionally and appropriately with the leadership team and Patient Navigators.
Complete all required compliance documentation.
Have the opportunity to write and publish an op-ed, conduct research, and present research at conferences.