Patient Navigator Boston - Spring 2027

Link Health • Boston, MA

5d

About The Position

Link Health Patient Health Navigators assist individuals and families with navigating and enrolling in government assistance programs, including HEAP, SNAP, Lifeline, and other state and federal benefits. The role combines social services, client support, data management, knowledge of public assistance, and health equity work to address social determinants of health.

Link Health’s approach is to help eligible people access benefits for needs such as affordable internet, food, healthcare support, and housing resources. It uses community-centered approaches, data, technology, and partnerships to reduce barriers and connect underserved populations with available benefits, supporting improved economic stability and health outcomes.

This is a nonpaid volunteer role for a 16-week cohort running January 15 through May 15, 2027. The posting lists a commitment of a minimum of 10 hours per week, while its other details say navigators are asked to dedicate 10 hours per month. Time outside clinic requirements may include team huddles, networking, learning opportunities, and professional development workshops. Navigators may also have opportunities to write and publish op-eds, conduct research, and present research at conferences. Stellar navigators will receive a letter of recommendation.

Requirements

• Outgoing personality and ability to work with people from a variety of backgrounds.
• Positive, proactive, and personable team player who is goal-oriented.
• Ability to work independently and as part of a collaborative team.
• Special interest in building power to dismantle social and economic oppression.

Nice To Haves

• Spanish-speaking ability.

Responsibilities

• Screen and enroll patients, using the Link Health platform to understand household circumstances, income, expenses, and eligibility factors for benefit programs.
• Refer patients to resources that address immediate needs using the UniteUs platform.
• Support pop-up community events when possible.

Benefits

• Opportunities to write and publish op-eds, conduct research, and present research at conferences.
• Letter of recommendation for stellar Patient Health Navigators.

What This Job Offers

• Education Level: No Education Listed