Patient Navigator Boston - Spring 2027

Link Health • Boston, MA

3d

About The Position

Link Health Patient Navigators assist individuals and families with navigating and enrolling in government assistance programs, including HEAP, the Supplemental Nutrition Assistance Program, Lifeline, and other state and federal benefits. The role addresses social determinants of health through social services, client support, data management, public assistance knowledge, and a focus on health equity.

The Spring 2027 cohort runs from January 15, 2027, through May 15, 2027, as a 16-week commitment. Navigators use Link Health’s platform to screen patients and assess household information, income, expenses, and eligibility for benefit programs. They also use the UniteUs platform to refer patients to resources for immediate needs and may support pop-up community events.

The role is classified as a nonpaid volunteer position and reports to Link Health Staff. Activities outside clinic requirements may include team huddles, networking, learning opportunities, and professional development workshops. Navigators may have opportunities to write and publish opinion pieces, conduct research, and present research at conferences. Stellar Patient Health Navigators may receive a letter of recommendation.

Requirements

• Commit to the 16-week cohort running January 15, 2027, through May 15, 2027.
• Dedicate at least 10 hours per week, as stated in the cohort commitment.
• Have an outgoing personality and ability to work with people from a variety of backgrounds.
• Be a positive, proactive, personable, goal-oriented team player.
• Be able to work independently and as part of a collaborative team.
• Have a special interest in building power to dismantle social and economic oppression.

Nice To Haves

• Speaking Spanish is a plus.

Responsibilities

• Screen patients and enroll them in benefit programs using the Link Health platform.
• Assess each client's household, income, expenses, and eligibility factors for various benefit programs.
• Refer patients to resources addressing immediate needs using the UniteUs platform.
• Support pop-up community events when possible.
• Participate in activities outside clinic requirements, which may include team huddles, networking, learning opportunities, and professional development workshops.

Benefits

• Opportunities to write and publish opinion pieces, conduct research, and present research at conferences.
• Stellar Patient Health Navigators may receive a letter of recommendation.

What This Job Offers

• Education Level: No Education Listed