Health & Community Navigator (HCN), Float Support
About The Position
The Health & Community Navigator (HCN) Float role combines work at McKesson distribution centers with community-based work and provides temporary or supplemental coverage across assigned HCN-supported markets. The HCN serves as a liaison and cultural mediator among the healthcare system, social services, and the community. As a trusted resource with an understanding of the community’s ethnicity, language, socioeconomic status, and life experiences, the HCN helps people access services and builds individual, community, and system capacity through outreach, navigation and follow-up, health education, information, social support, advocacy, and encouragement to participate in clinical screenings. The work supports McKesson employees and strengthens McKesson’s presence with local community agencies and partners. The Float HCN meets with employees onsite or virtually to assess and address non-clinical resource and healthcare needs, holds educational sessions, organizes volunteer events, and maintains service continuity during PTO, leaves, vacancies, onboarding, new market launches, and periods of increased demand. In the community, the HCN meets with local organizations to build McKesson’s presence and identify programs that can support the community. The role requires travel of up to 75%, including overnight travel across supported markets, and flexibility to accommodate different distribution center shifts, temporary assignments, and changing market needs. The position is hybrid and field-based, based out of an assigned home location, with work in distribution centers, other operational settings, and community environments as needed. The position is full-time and reports to the Health & Community Navigator Supervisor. Applicants must be authorized to work in the United States; sponsorship is not available.
Requirements
- Degree or equivalent experience.
- Typically requires 2 or more years of relevant experience.
- At least 2 years of relevant experience as a Community Health Worker or Health & Community Navigator.
- Proficiency with Microsoft Office products, including Outlook, Excel, Word, Teams, and PowerPoint.
- Exceptional communication skills.
- Ability to communicate effectively with providers and other healthcare professionals.
- Ability to work independently, enter new markets quickly, manage changing priorities, and maintain clear handoffs and documentation between assignments.
- Ability to independently coordinate travel arrangements and manage travel expenses accurately and promptly in accordance with company policies.
- Willingness to travel up to 75%, including overnight travel across HCN-supported markets.
- Flexibility to support varying distribution center shifts, temporary assignments, events, and changing business needs.
- Must be authorized to work in the United States; sponsorship is not available.
Nice To Haves
- Experience with community-based outreach.
- Experience in health education and/or addressing health literacy.
- Extensive oral presentation skills.
- Successful completion of an approved Community Health Worker training program and related certification.
- Experience supporting frontline, shift-based, or geographically dispersed employee populations.
Responsibilities
- Provide temporary or supplemental HCN coverage across assigned HCN-supported markets.
- Serve as a liaison and cultural mediator among the healthcare system, social services, and the community.
- Help people access needed services through outreach, navigation, follow-up, health education and information, social support, and advocacy.
- Encourage participation in clinical screenings and support increased health knowledge and self-sufficiency.
- Meet with employees onsite or virtually to assess and address non-clinical resource and healthcare needs.
- Hold educational sessions and organize volunteer events.
- Maintain service continuity during PTO, leaves, vacancies, onboarding, new market launches, and periods of increased demand.
- Meet with local organizations to build McKesson’s presence and identify programs that can support the community.
- Travel to assigned company locations and surrounding communities, including overnight travel as needed.
- Coordinate travel arrangements independently and manage travel expenses accurately and promptly in accordance with company policies.
- Maintain clear handoffs and documentation between assignments.
Benefits
- Eligible for an annual Management Incentive Plan (MIP) target of 5%, subject to applicable plan terms, company performance, Workday eligibility rules, and final HR and Compensation validation.
- Competitive compensation package.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
