Health & Community Navigator (HCN), Float Support

McKesson • Conroe, TX

7d • Hybrid

About The Position

The Health & Community Navigator (HCN) Float role combines work at McKesson distribution centers with community-based work and provides temporary or supplemental coverage across assigned HCN-supported markets. The HCN serves as a liaison and cultural mediator among the healthcare system, social services, and the community. As a trusted resource with an understanding of the community’s ethnicity, language, socioeconomic status, and life experiences, the HCN helps people access needed services and builds individual, community, and system capacity through outreach, navigation and follow-up, health education, social support, advocacy, and encouragement to participate in clinical screenings.

The Float HCN supports McKesson employees and builds McKesson’s presence with community agencies and partners. The role includes meeting employees onsite or virtually to assess and address non-clinical resource and healthcare needs, delivering educational sessions, organizing volunteer events, and maintaining service continuity during PTO, leaves, vacancies, onboarding, new market launches, and periods of increased demand. The HCN also meets with local organizations to strengthen McKesson’s community presence and identify programs that can support the community.

The position is hybrid and field-based, with up to 75% travel, including overnight travel across supported markets. The person must be flexible to accommodate different distribution center shifts, temporary assignments, and changing market needs. Work is based out of an assigned home location and includes computer-based work and in-person duties at company locations and in surrounding communities.

Requirements

• Degree or equivalent experience.
• Typically 2 or more years of relevant experience, including 2 or more years as a Community Health Worker or Health & Community Navigator.
• Proficiency with Microsoft Office products, including Outlook, Excel, Word, Teams, and PowerPoint.
• Exceptional communication skills and the ability to communicate effectively with providers and other healthcare professionals.
• Ability to work independently, enter new markets quickly, manage changing priorities, and maintain clear handoffs and documentation between assignments.
• Ability to independently coordinate travel and manage travel expenses in accordance with company policies.
• Willingness to travel up to 75%, including overnight travel, and to assigned company locations and surrounding communities.
• Flexibility to support varying distribution center shifts, events, temporary assignments, and changing business needs.
• Must be authorized to work in the United States; sponsorship is not available.

Nice To Haves

• Experience with community-based outreach.
• Experience in health education and/or addressing health literacy.
• Extensive oral presentation skills.
• Successful completion of an approved Community Health Worker training program and related certification.
• Experience supporting frontline, shift-based, or geographically dispersed employee populations.

Responsibilities

• Provide temporary or supplemental HCN coverage across assigned HCN-supported markets.
• Meet with employees onsite or virtually to assess and address non-clinical resource and healthcare needs.
• Conduct outreach, navigation, and follow-up, and provide community health education, information, social support, and advocacy.
• Encourage participation in clinical screenings and help people access needed services.
• Hold educational sessions and organize volunteer events.
• Maintain service continuity during PTO, leaves, vacancies, onboarding, new market launches, and periods of increased demand.
• Meet with local organizations to build McKesson’s community presence and identify programs that support the community.
• Coordinate travel arrangements independently and manage travel expenses accurately and promptly in accordance with company policies.
• Maintain clear handoffs and documentation between assignments.

Benefits

• Competitive compensation package.
• Eligibility for an annual Management Incentive Plan target of 5%, subject to applicable plan terms, company performance, eligibility rules, and final validation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed