Clinical Navigator- PRN Weekends | Surprise Rehab
About The Position
The Clinical Navigator is a key liaison between referral sources, patients, families, and the hospital, reporting to the Director of Business Development. The role cultivates referral relationships, manages an assigned territory, conducts clinical assessments, and supports the admission process. The Clinical Navigator works closely with the business development team, Admissions Manager, admission staff, nursing, and other interdisciplinary team members to facilitate timely and appropriate admissions and drive hospital census growth. This position combines clinical expertise with business development and relationship management. The Clinical Navigator develops new business, strengthens referral partnerships, identifies admission opportunities, and serves as a clinical resource to community referral sources. The role is designated PRN Weekends at Surprise Rehab.
Requirements
- Current, unrestricted licensure as a Registered Nurse (RN), Respiratory Therapist (RT), Physical Therapist (PT), Occupational Therapist (OT), or Speech-Language Pathologist (SLP).
- At least two years of clinical experience in the licensed discipline.
- Ability to build relationships, develop new business, and effectively manage a referral territory.
- Self-motivated, highly organized, and comfortable working independently in the field.
- Excellent communication, presentation, and interpersonal skills.
Nice To Haves
- A degree in a health-related field from an accredited college or university.
- Rehabilitation hospital or LTACH experience.
- Previous physician liaison, clinical liaison, healthcare marketing, or business development experience.
Responsibilities
- Proactively develop new referral relationships and expand existing partnerships within assigned markets.
- Routinely call on physicians, hospitals, case managers, discharge planners, skilled nursing facilities, and other referral partners throughout key territories.
- Identify and pursue admission opportunities to support hospital census growth.
- Build and maintain relationships with physicians, case managers, discharge planners, ICU and floor nurses, payer representatives, patients, and family members.
- Conduct clinical assessments to determine whether patients are appropriate for admission.
- Analyze referral and admission trends to identify market growth and improved-outcome opportunities.
- Partner with admissions and clinical teams to ensure a seamless referral and admission experience.
- Educate referral sources about PAM Health's rehabilitation services, clinical outcomes, and patient success stories.
- Recommend improvements to customer service, referral conversion, patient satisfaction, and quality initiatives.
- Represent PAM Health professionally, with integrity and a patient-centered approach.
Benefits
- Competitive pay
- Generous paid benefit time
- Insurance options
- Professional growth opportunities through the Education Advancement Program
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
