Clinical Navigator - FT Weekends | Venice Rehab
About The Position
The Clinical Navigator is the face of the hospital and helps prospective patients understand the support and potential outcomes available during rehabilitation. The role cultivates referral relationships, manages an assigned territory, completes patient assessments, makes sales contacts, and analyzes referral and admission data. Working with the business development team, admissions staff, nursing, and other internal and external partners, the Clinical Navigator facilitates referral conversion. The position also provides feedback and recommendations for program development and quality improvement involving customer service, referral and admission processes, and patient and referral-source satisfaction. The role develops and maintains relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives. It works under the direction of the Director of Business Development.
Requirements
- Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy.
- At least two years of experience in the designated field of licensure.
Nice To Haves
- A degree in a health-related field from an accredited college or university.
- Prior marketing experience.
- Prior rehabilitation or LTACH experience, preferably including marketing experience.
Responsibilities
- Cultivate referral relationships and manage an assigned territory.
- Complete patient assessments.
- Make sales contacts and analyze referral and admission data from the assigned territory.
- Work with business development team members, the Admissions Manager, admissions staff, nursing, and other internal and external staff to facilitate referral conversion.
- Provide feedback and recommendations for program development and quality improvement related to customer service, referral and admission processes, and patient and referral-source satisfaction.
- Develop and maintain relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.
Benefits
- Medical benefits with EPO, HDHP, and HSA options, including prescription coverage, Rx ’n Go, and Teladoc.
- Comprehensive dental and vision benefits.
- Employee Assistance Program, including counseling, legal, and financial services.
- Flexible spending and health savings accounts.
- Life and disability insurance benefits.
- Education and in-service opportunities, including continuing education and tuition assistance.
- Supplemental accident, critical illness, cancer, pet, and identity theft protection insurance options.
- Auto, home, cell phone, and gym membership discounts.
- Personal travel discounts.
- Employee Bonus Referral Program.
- 401(k) plans with discretionary employer match.
- Generous paid benefit time.
- Education Advancement Program and opportunities for professional growth.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
