Clinical Navigator- FT Weekends | Tavares Rehab

PAM Health•Tavares, FL

1d•Onsite

About The Position

The Clinical Navigator is an in-person, full-time position at PAM Health’s Tavares Rehab facility. The role serves as the face of the hospital, supporting prospective patients and families by explaining rehabilitation services and the potential outcomes of a rehab stay. The schedule is Friday through Sunday, with a Monday morning meeting at 9 a.m. Working under the direction of the Director of Business Development, the Clinical Navigator cultivates referral relationships, manages an assigned territory, completes patient assessments, and supports conversion of referrals to admissions. The role collaborates with the business development team, admissions staff, nursing, and other internal and external stakeholders. It also provides feedback and recommendations related to program development, quality improvement, customer service, referral and admission processes, and patient and referral-source satisfaction. PAM Health describes itself as a specialty healthcare provider with more than 80 locations, wound clinics, and outpatient physical therapy locations across 17 states. Its stated mission is to provide compassionate, expert care and support recovery through education and research.

Requirements

Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
A minimum of two years’ experience in the designated field of licensure is required.

Nice To Haves

A degree in a health-related field from an accredited college or university is preferred.
Prior marketing experience is preferred.
Prior rehabilitation or LTACH experience is preferred.
Rehabilitation/LTACH and marketing experience are preferred.

Responsibilities

Cultivate referral relationships, manage an assigned territory, and complete patient assessments.
Make sales contacts and analyze referral and admission data from the assigned territory.
Collaborate with business development team members, including the Admissions Manager and admission staff, as well as nursing and other internal and external staff, to facilitate referral conversion.
Provide feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process, and patient and referral-source satisfaction.
Develop and maintain relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.

Benefits

Medical benefits, including EPO/HDHP/HSA options, prescription coverage, Rx ’n Go, and Teladoc.
Comprehensive dental and vision benefits.
Employee Assistance Program, including counseling, legal, and financial services.
Flexible spending and health savings accounts.
Life and disability insurance benefits.
Education and in-service opportunities, including continuing education and tuition assistance.
Supplemental accident, critical illness, cancer, pet, and identity theft protection insurance options.
Auto, home, cell phone, and gym membership discounts.
Personal travel discounts.
Employee bonus referral program.
401(k) plans with discretionary employer match.
Generous paid benefit time.
Opportunities for professional growth through the Education Advancement Program.