Clinical Navigator - FT Days | Miamisburg Rehab
About The Position
The Clinical Navigator serves as the face of the hospital, sharing information about rehabilitation services and helping prospective patients understand the support and potential outcomes available during their rehabilitation stay. The role cultivates referral relationships, manages an assigned territory, completes patient assessments, and works with internal and external partners to facilitate referral conversion and admission. The position reports to the Director of Business Development. The Clinical Navigator also analyzes referral and admission data and provides feedback and recommendations for program development and quality improvement related to customer service, referral and admission processes, and patient and referral-source satisfaction. The role develops and maintains relationships with prospective patients, family members, physicians, nursing staff, discharge planners, case managers, and payer representatives.
Requirements
- Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
- At least two years of experience in the designated field of licensure.
Nice To Haves
- A degree in a health-related field from an accredited college or university is preferred.
- Prior marketing and/or rehabilitation/LTACH experience is preferred.
- Rehabilitation/LTACH and marketing experience are preferred.
Responsibilities
- Cultivate referral relationships and manage an assigned territory.
- Complete patient assessments.
- Make sales contacts and analyze referral and admission data from the assigned territory.
- Collaborate with business development team members, including the Admissions Manager and admission staff, as well as nursing and other internal and external staff, to facilitate referral conversion.
- Provide feedback and recommendations for program development and quality improvement related to customer service, referral and admission processes, and patient and referral-source satisfaction.
- Develop and maintain relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.
Benefits
- Medical benefits, including EPO/HDHP/HSA options, prescription coverage, Rx ’n Go, and Teladoc
- Dental and vision benefits
- Employee Assistance Program, including counseling, legal, and financial services
- Flexible spending and health savings accounts
- Life and disability insurance
- Education and in-service opportunities, including continuing education and tuition assistance
- Supplemental accident, critical illness, cancer, pet, and identity theft protection insurance options
- Auto, home, cell phone, and gym membership discounts
- Personal travel discounts
- Employee bonus referral program
- 401(k) plans with discretionary employer match
- Generous paid benefit time
- Education Advancement Program and opportunities for professional growth
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
