The Clinical Navigator is an in-person role serving as a hospital representative and supporting prospective patients and referral sources in understanding rehabilitation services and potential recovery outcomes. The position cultivates referral relationships, manages an assigned territory, completes patient assessments, makes sales contacts, and analyzes referral and admission data. The Clinical Navigator collaborates with the business development team, admissions staff, nursing, and other internal and external staff to facilitate referral conversion. The role also provides feedback and recommendations for program development and quality improvement related to customer service, referrals and admissions, and patient and referral-source satisfaction. The position works under the direction of the Director of Business Development. The schedule is Friday through Sunday, with a Monday morning meeting at 9 a.m. A degree in a health-related field is preferred, and current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required. Applicants must have at least two years of experience in their licensed field; rehabilitation/LTACH and marketing experience are preferred.
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Job Type
Full-time
Education Level
No Education Listed