Clinical Navigator- FT Weekends | Tavares Rehab

PAM Health Rehabilitation Hospital of Tavares•Tavares, FL
•Onsite

About The Position

The Clinical Navigator is an in-person role serving as a hospital representative and supporting prospective patients and referral sources in understanding rehabilitation services and potential recovery outcomes. The position cultivates referral relationships, manages an assigned territory, completes patient assessments, makes sales contacts, and analyzes referral and admission data. The Clinical Navigator collaborates with the business development team, admissions staff, nursing, and other internal and external staff to facilitate referral conversion. The role also provides feedback and recommendations for program development and quality improvement related to customer service, referrals and admissions, and patient and referral-source satisfaction. The position works under the direction of the Director of Business Development. The schedule is Friday through Sunday, with a Monday morning meeting at 9 a.m. A degree in a health-related field is preferred, and current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required. Applicants must have at least two years of experience in their licensed field; rehabilitation/LTACH and marketing experience are preferred.

Requirements

  • Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required.
  • At least two years of experience in the designated field of licensure.

Nice To Haves

  • A degree in a health-related field from an accredited college or university.
  • Rehabilitation/LTACH experience.
  • Marketing experience.

Responsibilities

  • Cultivate referral relationships and manage an assigned territory.
  • Complete patient assessments and make sales contacts.
  • Analyze referral and admission data from the assigned territory.
  • Collaborate with business development team members, including the Admissions Manager and admission staff, as well as nursing and other internal and external staff, to facilitate referral conversion.
  • Provide feedback and recommendations for program development and quality improvement related to customer service, the referral and admission process, and patient and referral-source satisfaction.
  • Develop and maintain relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.

Benefits

  • Medical benefit options, including prescription coverage, Rx ’n Go, and Teladoc.
  • Dental and vision benefits.
  • Employee Assistance Program, including counseling, legal, and financial services.
  • Flexible spending and health savings accounts.
  • Life and disability insurance benefits.
  • Education and in-service opportunities, including continuing education and tuition assistance.
  • Supplemental accident, critical illness, cancer, pet, and identity theft protection insurance options.
  • Auto, home, cell phone, and gym membership discounts.
  • Personal travel discounts.
  • Employee bonus referral program.
  • 401(k) plans with discretionary employer match.
  • Generous paid benefit time.
  • Competitive pay.
  • Professional growth opportunities through the Education Advancement Program.
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