Lead Clinical Navigator - FT Days | Tulsa LTACH

PAM Health•Tulsa, OK

9d•Onsite

About The Position

PAM Health is seeking a Lead Clinical Navigator to serve as a public-facing representative of its hospital and support patients and referral partners through the rehabilitation admission process. Under the direction of the Director of Strategy and Integration, the Lead Clinical Navigator assists with training and managing the business development team, including Clinical Liaisons and Physician Liaisons. The role provides marketing support, develops referral relationships, manages an assigned territory, and reviews referral and admission data. The Lead Clinical Navigator collaborates with admissions staff, nursing teams, and internal and external partners to facilitate referral conversion, and performs patient evaluations for admission to PAM Health. The position also provides feedback and recommendations for program development and quality improvement related to customer service, referrals, admissions, and patient and referral-source satisfaction. The position is full-time and based at PAM Health’s Tulsa LTACH. The posting describes a collaborative workplace and highlights professional growth opportunities through its Education Advancement Program.

Requirements

Current licensure in nursing or respiratory therapy is required.
A minimum of two years’ experience in the designated field of licensure.
A degree from an accredited college or university in a health field is preferred.

Nice To Haves

Nursing degree.
Rehabilitation or LTACH experience.
Prior marketing experience.

Responsibilities

Assist with training and management of the business development team, including Clinical Liaisons, Physician Liaisons, and other designated individuals.
Provide marketing support to clinical liaisons and other business development team members at hospitals and clinics, including support for sales presentations.
Cultivate referral relationships, manage an assigned territory, make sales contacts, and analyze referral and admission data for the territory.
Collaborate with business development team members, the Director of Admissions, admission staff, nursing, and other internal and external staff to facilitate referral conversion.
Perform patient evaluations for admission to PAM Health.
Provide feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process, and patient and referral-source satisfaction.
Develop and maintain excellent relationships with prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.

Benefits

Medical benefits with EPO, HDHP, and HSA options, including prescription coverage, Rx ’n Go, and Teladoc.
Comprehensive dental and vision benefits.
Employee Assistance Program, including counseling, legal, and financial services.
Flexible spending and health savings accounts.
Life and disability insurance.
Education and in-service opportunities, including continuing education and tuition assistance.
Supplemental accident, critical illness, cancer, pet, and identity theft protection insurance options.
Auto, home, cell phone, and gym membership discounts.
Personal travel discounts.
Employee bonus referral program.
401(k) plan with discretionary employer match.
Generous paid benefit time.
Education Advancement Program and professional growth opportunities.