Group Home Manager Jobs

About The Position

Requirements

• High school diploma or equivalent.
• At least 3 years of relevant leadership experience in a big-box and/or high-volume retail environment.
• Experience leading teams of 20 or more Team Members and managing at least $5 million in annual revenue or budget.
• Customer-focused mindset and a track record of delivering an exceptional in-store experience.
• Demonstrated integrity, reliability, and commitment to ethical business practices.
• Proficiency in Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Teams.
• Experience using task management, HRIS, and workforce scheduling systems.
• Strong verbal, written, and comprehension skills.
• Ability to inspire, create urgency, delegate effectively, and motivate high-performing teams.
• Ability to prioritize, multitask, and adapt to changing business needs.
• Ability to analyze data and use insights to make informed business decisions and improve performance.
• Ability to build and sustain a collaborative, engaging, high-performing team culture.
• Ability to stand and walk for extended periods and frequently bend, kneel, and reach.
• Ability to lift and carry up to 50 pounds independently and participate in team lifts up to 100 pounds.
• Ability to climb ladders and work at varying heights as needed.
• Ability to perform repetitive motions, including lifting, pushing, and pulling.
• Flexible availability, including nights, weekends, and holidays, based on business needs.

Nice To Haves

• Bachelor’s degree.

Responsibilities

• Lead all aspects of store operations to achieve sales, profit, and overall performance goals while creating an engaging, customer-focused shopping experience.
• Attract, hire, and develop talent; build internal bench strength and succession plans.
• Coach, train, and develop Team Members to improve efficiency and performance, encourage continuous improvement, and support internal career growth.
• Ensure a clean, safe, and well-presented store environment through effective planning, delegation, and follow-up.
• Uphold operational excellence across merchandising, freight flow, inventory management, safety, and customer experience.
• Ensure proper staffing against the labor model and manage scheduling and payroll in line with business needs and efficiency goals.
• Address Team Member and customer concerns with urgency, professionalism, and integrity.
• Use financial and operational metrics, including the store scorecard, to inform strategy and drive results, including improvements in loyalty and credit performance.
• Ensure compliance with company policies, procedures, and applicable laws and regulations.
• Champion a positive, inclusive, and safe environment by modeling At Home’s Values.
• Lead team communication through regular huddles and meetings.
• Perform additional duties as assigned.