Deputy Home Manager

Hill Care Group

3d • Remote

About The Position

Hill Care Group is seeking a dedicated Deputy Home Manager to support the Home Manager and provide visible, values-led leadership across the care home. The role promotes outstanding resident experiences, colleague wellbeing, continuous quality improvement, and regulatory compliance. The Deputy Home Manager leads the home in the Home Manager’s absence, maintaining operational oversight and championing safe, compassionate, person-centred care.

Working alongside the Home Manager, the Deputy Home Manager oversees daily care operations, supports clinical governance, and ensures residents receive dignified, individualised support. The role includes coaching and empowering team members through supervision, constructive feedback, and reflective practice. Hill Care offers supported pathways toward qualifications such as the Level 5 Diploma in Leadership for Adult Care and progression into registered Home Manager positions.

Requirements

• Demonstrate alignment with the CARE values and a genuine commitment to improving residents’ quality of life.
• Hold a Level 3 Diploma in Adult Care or equivalent.
• Hold a Level 5 Diploma in Leadership for Adult Care, or be willing to work towards it within agreed timescales.
• Have proven experience supervising or leading teams within adult social care.
• Have substantial experience in residential, dementia, or nursing care environments.
• Have experience supporting quality improvement, audits, and regulatory compliance.
• Have experience leading shifts or deputising for senior managers.
• Have a comprehensive understanding of CQC Fundamental Standards and quality assurance processes.
• Have robust knowledge of safeguarding, the Mental Capacity Act (MCA), Deprivation of Liberty Safeguards (DoLS), and relevant legislation.
• Have excellent communication, coaching, and relationship-building skills.
• Have IT literacy and experience using digital care management systems.

Nice To Haves

• Registered Nurse (RGN/RMN) with active NMC registration where required by the service.

Responsibilities

• Lead, mentor, and develop multidisciplinary care and support teams.
• Drive care quality, robust governance, continuous quality improvement, and CQC inspection readiness.
• Manage day-to-day operations, safe staffing levels, and admissions.
• Lead the home and maintain operational oversight in the Home Manager’s absence.
• Oversee daily care operations and support clinical governance.
• Ensure residents receive dignified, individualised, safe, compassionate, person-centred care.
• Coach and empower team members through regular supervision, constructive feedback, and reflective practice.
• Uphold Hill Care’s CARE values: Compassion, Aspiration, Respect, and Empowerment.

Benefits

• Supported pathways towards qualifications such as the Level 5 Diploma in Leadership for Adult Care.
• Career progression opportunities into registered Home Manager positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed