Group Home Manager

Easterseals PORT • Zebulon, NC

3d • Onsite

About The Position

Easterseals PORT Health is hiring a full-time, on-site Group Home Manager for its group home in Zebulon, North Carolina. The role manages the daily operations of a residential group home and leads a team of Direct Support Professionals. The manager supports residents’ care, health, habilitative and rehabilitative activities, and individualized goals within person-centered and informed-choice frameworks. The position also oversees resident documentation and care coordination, staffing, household operations, budgets, and other administrative responsibilities. Direct support and personal care may be provided as needed.

Requirements

• A degree from a USDOE- or CHEA-accredited four-year college or university in a human services field, with qualifications to be credentialed as a QP in I/DD; alternatively, a high school diploma and a combined five or more years of experience in residential services.
• Two years of administrative or supervisory experience for candidates using the four-year degree qualification.
• Ability to establish and maintain effective working relationships with administrative superiors, group home residents, direct care staff, families, community agencies and groups, and a variety of service disciplines.
• Valid driver’s license, auto insurance, and reliable transportation.

Nice To Haves

• Supervisory experience, especially in residential services.

Responsibilities

• Lead daily residential group home operations and maintain a safe, supportive, person-centered environment.
• Partner with residents, families, healthcare providers, employers, and community partners to support individual goals and positive outcomes.
• Oversee individualized service planning, resident supports, medical coordination, and implementation of person-centered services.
• Monitor resident records, assessments, authorizations, medication supports, and required documentation for quality, compliance, and confidentiality.
• Manage staffing, scheduling, recruitment, onboarding, training, and performance of Direct Support Professionals.
• Coordinate transportation, appointments, employment supports, community engagement, and other services that promote independence and inclusion.
• Support residents in developing life skills, making informed choices, building relationships, and increasing independence at home and in the community.
• Manage household operations, including inventory, petty cash, meal-planning oversight, purchasing, and maintaining a home-like environment.
• Manage program resources and budgets, monitor overtime and costs, and participate in budget planning.
• Document admissions, discharges, service authorizations, staff training, and other administrative requirements.
• Provide direct support and personal care as needed to maintain continuity of services and resident well-being.
• Coach staff and contribute to continuous improvement efforts that enhance team performance, service quality, and resident outcomes.

Benefits

• Generous paid time off and holidays.
• Medical, dental, and vision coverage, plus a flexible spending account.
• Life and disability insurance.
• 403(b) retirement plan.
• Employee Assistance Program and legal services.
• Professional development and training opportunities, including AHEC where applicable.
• Public Service Loan Forgiveness eligibility where applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager