Group Home Manager

Easterseals PORT Health • Zebulon, NC

4d • Onsite

About The Position

Easterseals PORT Health is seeking a full-time, on-site Group Home Manager for its group home in Zebulon, North Carolina. The role leads day-to-day residential operations and manages Direct Support Professionals while maintaining resident care, records, and the administrative functions required to operate the home. Services are delivered within person-centered and informed-choice philosophies, supporting residents’ habilitative and rehabilitative activities, personal care, health care, and other needs outlined in their individual plans.

The manager partners with residents, families, healthcare providers, employers, and community partners to support individual goals, independence, inclusion, and positive outcomes. The role oversees service planning, resident supports, medical coordination, documentation, staffing, household operations, program resources, and budgets, and provides direct support and personal care as needed.

The position is based on-site in Zebulon, NC, and is scheduled Monday through Friday. The stated pay is $45,000.

Requirements

• A degree from a USDOE- or CHEA-accredited four-year college or university in a human services field, with qualifications to be credentialed as a QP in I/DD; alternatively, a high school diploma with a combined five or more years of experience in residential services.
• Two years of administrative or supervisory experience, unless qualifying through the high-school-diploma and five-or-more-years residential-services experience alternative.
• Ability to establish and maintain effective working relationships with administrative superiors, group home residents, direct care staff, families, community agencies and groups, and a variety of service disciplines.
• Valid driver's license, auto insurance, and reliable transportation.

Nice To Haves

• Supervisory experience, especially in residential services.

Responsibilities

• Lead daily group home operations and maintain a safe, supportive, person-centered environment.
• Partner with residents, families, healthcare providers, employers, and community partners to support individual goals and positive outcomes.
• Oversee individualized service planning, resident supports, medical coordination, and person-centered services.
• Monitor resident records, assessments, authorizations, medication supports, and required documentation, ensuring quality, compliance, and confidentiality.
• Manage staffing, scheduling, recruitment, onboarding, training, and performance of Direct Support Professionals.
• Coordinate transportation, appointments, employment supports, community engagement, and other services that promote independence and inclusion.
• Support residents in developing life skills, making informed choices, building relationships, and increasing independence.
• Manage household operations, including inventory, petty cash, meal-planning oversight, purchasing, and maintaining a home-like environment.
• Manage program resources and budgets, including monitoring overtime, controlling costs, and participating in budget planning.
• Document admissions, discharges, service authorizations, staff training, and other administrative requirements.
• Provide direct support and personal care as needed to maintain continuity of services and resident well-being.
• Coach staff and contribute to continuous improvement initiatives that enhance team performance, service quality, and resident outcomes.

Benefits

• Generous paid time off and holidays.
• Medical, dental, and vision coverage, plus a flexible spending account.
• Life and disability insurance.
• 403(b) retirement plan.
• Employee Assistance Program and legal services.
• Professional development and training opportunities, including AHEC where applicable.
• Public Service Loan Forgiveness eligibility where applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager