Group Home Manager- Newark/Bear, DE

ST JOHNS COMMUNITY SERVICES • Newark, DE

2d • $50,000 - $50,000 • Onsite

About The Position

St. John’s Community Services is seeking a Home Manager to support people with disabilities in directly operated group homes or supported living arrangements. The role promotes safe, ordinary living situations where self-direction, community integration, and independent daily living skills are integral parts of everyday life. The manager leads residential support teams and oversees services, staff, safety, health care, support plans, documentation, and daily operations across assigned Community Living departments.

The position includes routine department meetings, direct coaching and modeling for Community Integration Specialists, emergency coverage, and 24-hour on-call management coverage. The manager also completes administrative and staff-management duties, including billing documentation, recruitment and training participation, staff observations and evaluations, and oversight of electronic timekeeping.

The role is based in Newark, Delaware. It may require travel of up to 50–65%, possibly with overnight stays, and includes physical and environmental demands such as lifting and transferring people, exposure to challenging behavior, and safely operating a motor vehicle.

Requirements

• High school diploma or GED required; an associate or bachelor’s degree is preferred.
• At least two years of related experience working with people with disabilities.
• Meet SJCS and funding jurisdiction requirements for criminal background and records checks and drug screening.
• Valid health certificate meeting current funding jurisdiction requirements.
• Valid state-issued driver’s license and a current driving record in good standing.
• Ability to gain working knowledge of SJCS policies and procedures and represent the organization to the public.
• Ability to communicate effectively with people from diverse backgrounds.
• Ability to prepare and maintain accurate records and supervise staff.
• Ability to train and instruct people with disabilities in a variety of skill areas.
• Ability to operate relevant computer systems, hardware and software, and office machines.
• Ability to lift at least 35 pounds to position or transfer people with disabilities, and to sit, stand, bend, stoop, reach, and walk for extended periods.
• Ability to travel up to 50–65%, possibly including overnight stays, and work safely around motor vehicles, lifting and transferring, challenging behavior, household equipment, and trip-and-fall hazards.

Nice To Haves

• Experience in community-based programs.
• Medication Administration training certificate (LLAM—Limited Lay Administration of Medication).
• Crisis Intervention training certification (MANDT or equivalent).
• Current CPR/First Aid certification.

Responsibilities

• Develop and lead a collaborative residential support team to operate high-quality residential services in assigned departments.
• Hold routine meetings with assigned departments and communicate the agency’s mission, vision, and philosophy to staff.
• Coach and model appropriate practices for Community Integration Specialists as they provide direct support.
• Provide residential staffing as budgeted, provide direct coverage during emergencies, and maintain 24-hour on-call management coverage for assigned departments.
• Lead the team in developing, implementing, and overseeing activities that support assigned Community Living departments.
• Ensure each person’s Support Plan is fully implemented and documented, attend assessment and Support Plan meetings, and ensure staff understand and are trained on Behavior Support Plans and collect required data accurately.
• Maintain residences and agency vehicles in safe, secure, and aesthetically pleasing condition; protect the safety and security of people supported and ensure they are free from harm.
• Ensure incidents are reported promptly and thoroughly, route incident reports appropriately, and participate in follow-up and investigations as required.
• Ensure required medical care is delivered in accordance with Support Plans; recognize health or behavioral changes and refer individuals to appropriate professionals.
• Schedule and attend medical appointments, promptly transmit relevant medical documents to the agency nurse, and ensure medications are ordered and available as prescribed.
• Monitor Medication Administration Records and report medication errors according to agency protocol.
• Ensure ancillary services identified in Support Plans, including plans and therapies, are provided in a timely and efficient manner.
• Review and maintain records, logs, files, medical appointment records, and reports to ensure compliance and quality assurance.
• Facilitate resident planning of community activities, ensure staff carry out and document activity schedules, and monitor activities for alignment with Support Plan goals.
• Request individual funds as requested and ensure funds are accounted for according to agency procedures; work with program management to support accurate accounting and continued benefits eligibility.
• Complete administrative duties, including billing documentation.
• Participate in state recruitment plans, staff orientation, and ongoing training; conduct assigned staff observations and complete staff evaluations.
• Oversee staff electronic timekeeping and verify recorded time before Program Director approval each pay period.
• Attend and participate in relevant agency events, workshops, training, and meetings, and perform other assigned job-related duties.

Benefits

• Medical, dental, vision, short-term disability, and other benefits and company contributions.
• Retirement plans.
• Company-paid long-term disability.
• Connectivity reimbursements for some employees.
• PTO, vacation, and sick time off.
• Flexibility.
• Family culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED