Virtual Hiring Event: Site Supervisor (Program Manager, Group Home Setting) - 11/12/2026

Oak Hill/Gilead • Shelton, CT

3d

About The Position

Oak Hill is seeking a Site Supervisor for its Community Programs. The Site Supervisor oversees the day-to-day operations of an assigned residential program, leads and supports employees, and ensures positive outcomes for the individuals served. The role includes maintaining services in accordance with individual support plans and treatment goals, supporting participant health and safety, and ensuring compliance with applicable regulations and Oak Hill standards.

The position also involves coordinating person-centered planning and health services, completing required documentation, supervising and developing Direct Support Professionals and other team members, managing schedules and program resources, and coordinating residential, equipment, and vehicle maintenance. The schedule is flexible based on the needs of the assigned program. Multiple Community Program locations are available in Watertown, Shelton, Lebanon, and Bloomfield, Connecticut. The position is salaried, exempt, and non-union, with compensation of $65,000 per year. Participation in an on-call rotation and responding to program emergencies are required as needed.

Requirements

• Bachelor's degree in Human Services, Social Work, Psychology, Special Education, Healthcare Administration, or a related field.
• At least five years of leadership experience supporting individuals with Intellectual and Developmental Disabilities (IDD).
• At least two years of supervisory or management experience in residential services, healthcare, human services, or a related field.
• Valid driver's license and ability to meet Oak Hill driving requirements.
• Ability to successfully complete background checks and pre-employment requirements.
• Ability to maintain required certifications and training, including CPR, First Aid, Medication Administration, PMT/PAT, and Back Safety.
• Ability to perform physical aspects of the role, including participant support, lifting, transfers, and emergency response activities when necessary.

Nice To Haves

• Experience managing residential programs for individuals with IDD.
• Knowledge of DDS, DCF, ICF, and DPH regulations.
• Experience with person-centered planning and behavioral support services.
• Previous experience leading multidisciplinary teams.
• Experience managing budgets, staffing, and program operations.

Responsibilities

• Oversee daily operations of an assigned residential program.
• Ensure services follow individual support plans and treatment goals.
• Maintain a safe, clean, and welcoming environment.
• Monitor quality outcomes, compliance standards, and program performance.
• Provide direct support and leadership coverage as needed.
• Advocate for participants' needs, goals, and rights.
• Coordinate person-centered planning and interdisciplinary meetings.
• Ensure timely completion of treatment plans, assessments, and required documentation.
• Collaborate with families, guardians, case managers, healthcare providers, and community partners.
• Partner with nursing staff to address participant health needs and coordinate medical and behavioral health services.
• Ensure compliance with medication administration and documentation requirements.
• Prepare for audits, licensing reviews, inspections, and certification activities.
• Maintain compliance with DDS, DCF, DPH, OSHA, and Oak Hill standards.
• Supervise, coach, mentor, and evaluate Direct Support Professionals and other team members.
• Manage staffing schedules and ensure appropriate coverage.
• Participate in recruitment, interviewing, onboarding, and retention efforts.
• Facilitate employee development and performance management.
• Monitor budgets and participant funds.
• Oversee purchasing, inventory control, and financial recordkeeping.
• Coordinate maintenance of residences, equipment, and agency vehicles.
• Ensure responsible stewardship of organizational resources.
• Participate in an on-call rotation and respond to program emergencies as needed.

Benefits

• Competitive salary and leadership development opportunities.
• Comprehensive medical, dental, and vision insurance.
• Generous paid time off, including vacation, personal, sick, and holiday time.
• 403(b) retirement plan with an annual Oak Hill contribution equal to 9.5% of eligible earnings, regardless of employee contribution.
• Employer-paid long-term disability insurance.
• Employer-paid and voluntary life insurance options.
• Tuition reimbursement and professional development programs.
• Employee recognition and appreciation initiatives.
• Internal career mobility and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager