Site Supervisor (Program Manager, Group Home Setting)

Oak Hill•Vernon, CT

8d•Onsite

About The Position

The Site Supervisor oversees all aspects of residential program operations at an assigned group home, ensuring high-quality, person-centered supports for participants and a positive workplace culture. The role is based in Vernon, Connecticut, and is scheduled for 40 hours per week, Monday through Friday, 8:00 AM to 4:00 PM. On-call flexibility is required based on program needs. Compensation is $65,000. The position is non-union, exempt, and salaried. Due to the specific needs of individuals at this program, only female applicants will be considered at this time. The Site Supervisor leads daily operations, supports participants and their individualized goals, ensures health, safety, and regulatory compliance, and supervises and develops staff. The role also oversees program resources and finances and serves as a primary liaison among Oak Hill, participants' families and guardians, regulatory agencies, and community partners. The position requires a bachelor's degree in a related field, or at least five years of leadership experience supporting individuals with intellectual and developmental disabilities in lieu of a degree, as well as at least two years of supervisory or management experience in a related setting. The Site Supervisor must hold a valid driver's license, meet Oak Hill driving requirements, complete required screenings and pre-employment requirements, and maintain required certifications and training. Physical duties may include participant support, lifting, transfers, and emergency response.

Requirements

Bachelor's degree in Human Services, Social Work, Psychology, Special Education, Healthcare Administration, or a related field; alternatively, a minimum of five years of leadership experience supporting individuals with intellectual and developmental disabilities in lieu of a degree.
At least two years of supervisory or management experience in residential services, human services, healthcare, or a related field.
Valid driver's license and ability to meet Oak Hill driving requirements.
Ability to successfully complete required background screenings and pre-employment requirements.
Ability to maintain required certifications and training.
Ability to participate in an on-call rotation and respond to program emergencies as required.
Ability to complete and maintain certifications including CPR, First Aid, Medication Administration, PMT, PAT, Back Safety, and other required trainings.
Ability to perform physical aspects of the role, including participant support activities, lifting, transfers, and emergency response when needed.
Only female applicants will be considered at this time due to the specific needs of individuals at this program.

Nice To Haves

Experience managing residential services for individuals with intellectual and developmental disabilities.
Knowledge of DDS, DCF, ICF, DPH, and related regulatory requirements.
Experience with person-centered planning and behavioral support programs.
Previous experience supervising multidisciplinary teams.
Experience managing budgets, staffing schedules, and program operations.

Responsibilities

Oversee daily operations of an assigned residential location and ensure services align with individual support plans and treatment goals.
Maintain a safe, clean, and welcoming home environment; monitor program performance, quality indicators, and census goals; provide direct support when needed.
Advocate for participants' needs, rights, and goals, and coordinate or participate in IP, OPS, IDT, and IEP planning meetings.
Ensure treatment plans, progress reports, assessments, and required documentation are completed accurately and on time.
Collaborate with families, guardians, case managers, clinicians, and community partners to support participant outcomes.
Monitor participant health needs with nursing staff; coordinate medical, dental, psychiatric, and specialty appointments; and ensure medication supplies and administration compliance.
Maintain emergency preparedness, including fire drills and evacuation procedures, and ensure compliance with DDS, DCF, ICF, DPH, OSHA, and Oak Hill standards.
Prepare for licensing reviews, audits, inspections, and certification activities.
Supervise, coach, mentor, and evaluate direct support professionals and other assigned staff.
Coordinate staffing schedules and maintain required staffing ratios; assist with recruitment, interviewing, onboarding, and employee development.
Conduct regular supervision meetings and annual performance evaluations, and ensure staff training, certifications, and professional development requirements are maintained.
Monitor program budgets and participant funds; oversee purchasing, inventory, financial records, household supplies, food inventories, and equipment needs.
Coordinate maintenance, repairs, and upkeep of the residence and agency vehicles.
Serve as the primary liaison between Oak Hill, families, guardians, regulatory agencies, and community partners; foster teamwork and positive employee relations; and represent Oak Hill professionally.
Participate in an on-call rotation and respond to program emergencies as required.
Complete and maintain required certifications and trainings, including CPR, First Aid, Medication Administration, PMT, PAT, and Back Safety.
Perform physical aspects of the role, including participant support activities, lifting, transfers, and emergency response when needed.

Benefits

Competitive salary and leadership development opportunities.
Generous paid time off, including vacation, sick, personal, and holiday time.
Affordable medical, dental, and vision insurance.
403(b) Retirement Plan with an annual Oak Hill contribution equal to 9.5% of eligible gross earnings, regardless of employee contribution.
Employer-paid long-term disability insurance.
Life insurance options, including employer-paid coverage.
Tuition reimbursement and professional development opportunities.
Employee recognition and appreciation programs.
Opportunities for advancement within a mission-driven organization.
The ability to make a meaningful difference in the lives of others every day.