Site Supervisor (Program Manager, Group Home Setting)

Oak Hill•Harwinton, CT

4d•Onsite

About The Position

The Site Supervisor oversees all aspects of residential program operations at an assigned group home, ensuring high-quality, person-centered supports for participants and a positive workplace culture. The role is based in Harwinton, Connecticut, reports to the Director of Community Programs, and is scheduled Monday through Friday from 8:00 a.m. to 4:00 p.m., 40 hours per week, with flexibility to meet workload needs and required on-call and emergency availability. The position is non-union, exempt, and salaried, with compensation of $65,000 per year. The Site Supervisor leads daily residential operations, supports participants and their individual goals, ensures health, safety, and regulatory compliance, and supervises and develops staff. The role also manages program budgets and resources, coordinates residence and vehicle maintenance, and serves as a primary liaison among Oak Hill, participants’ families and guardians, regulatory agencies, and community partners. The posting states that, due to the specific needs of individuals in the program, only female applicants will be considered at this time.

Requirements

Bachelor’s degree in Human Services, Social Work, Psychology, Special Education, Healthcare Administration, or a related field.
At least five years of leadership experience supporting individuals with intellectual and developmental disabilities (IDD).
At least two years of supervisory or management experience in residential services, human services, healthcare, or a related field.
Valid driver’s license and ability to meet Oak Hill driving requirements.
Ability to successfully complete required background screenings and pre-employment requirements.
Ability to maintain required certifications and training.
Ability to participate in an on-call rotation and respond to program emergencies as required.
Ability to complete and maintain certifications and training including CPR, First Aid, Medication Administration, PMT, PAT, Back Safety, and other required trainings.
Ability to perform physical aspects of the role, including participant support activities, lifting, transfers, and emergency response when needed.
Only female applicants will be considered at this time due to the specific needs of the individuals at the program.

Nice To Haves

Experience managing residential services for individuals with intellectual and developmental disabilities.
Knowledge of DDS, DCF, ICF, DPH, and related regulatory requirements.
Experience with person-centered planning and behavioral support programs.
Previous experience supervising multidisciplinary teams.
Experience managing budgets, staffing schedules, and program operations.

Responsibilities

Oversee daily operations of an assigned residential location and ensure services follow individual support plans and treatment goals.
Maintain a safe, clean, and welcoming home environment; monitor program performance, quality indicators, and census goals; and provide direct support as needed.
Advocate for participants’ needs, rights, and goals, and coordinate or participate in individual planning meetings, including IP, OPS, IDT, and IEP meetings.
Ensure treatment plans, progress reports, assessments, and required documentation are completed accurately and on time.
Collaborate with families, guardians, case managers, clinicians, and community partners to support positive participant outcomes.
Monitor participant health needs with nursing staff; coordinate medical, dental, psychiatric, and specialty appointments; and ensure medication supplies and administration compliance.
Maintain emergency preparedness, including fire drills and evacuation procedures, and ensure compliance with DDS, DCF, ICF, DPH, OSHA, and Oak Hill requirements.
Prepare for licensing reviews, audits, inspections, and certification activities.
Supervise, coach, mentor, and evaluate direct support professionals and other assigned staff.
Coordinate staffing schedules and maintain required staffing ratios; assist with recruitment, interviewing, onboarding, and employee development.
Conduct regular supervision meetings and annual performance evaluations, and ensure staff training, certifications, and professional development requirements are maintained.
Monitor program budgets and participant funds; oversee purchasing, inventory, financial records, household supplies, food inventories, and equipment needs.
Coordinate maintenance, repairs, and upkeep of the residence and agency vehicles.
Serve as the primary liaison between Oak Hill, families, guardians, regulatory agencies, and community partners; foster teamwork and positive employee relations; and represent Oak Hill professionally.

Benefits

Competitive salary and leadership development opportunities.
Generous paid time off, including vacation, sick, personal, and holiday time.
Affordable medical, dental, and vision insurance.
403(b) retirement plan with an annual Oak Hill contribution equal to 9.5% of eligible gross earnings, regardless of employee contribution.
Employer-paid long-term disability insurance.
Life insurance options, including employer-paid coverage.
Tuition reimbursement and professional development opportunities.
Employee recognition and appreciation programs.
Opportunities for advancement within a mission-driven organization.
Opportunity to make a meaningful difference in the lives of others.