Site Supervisor (Program Manager, Group Home Setting)

Oak Hill/Gilead•Vernon, CT

1d•Onsite

About The Position

Oak Hill is seeking a compassionate, mission-driven Site Supervisor to oversee the day-to-day operations of a residential location in Vernon, Connecticut. The role provides operational oversight, staff supervision, regulatory compliance management, and coordination of person-centered supports for people with intellectual and developmental disabilities. The Site Supervisor leads residential operations and staff, supports participants, maintains a safe and welcoming home, manages program resources, and works with families, guardians, regulators, and community partners. The schedule is 40 hours per week, Monday through Friday, 8:00 AM to 4:00 PM, with on-call flexibility required based on program needs. The position is non-union, exempt, and salaried, with compensation of $65,000. Due to the specific needs of individuals in this program, only female applicants will be considered at this time. The position requires a bachelor's degree in a related field, or at least five years of leadership experience supporting people with IDD in lieu of a degree, as well as at least two years of supervisory or management experience in residential services, human services, healthcare, or a related field. Applicants must hold a valid driver's license and meet Oak Hill driving requirements, pass required background screenings and pre-employment requirements, and maintain required certifications and training. Physical aspects may include participant support, lifting, transfers, and emergency response. Oak Hill offers paid time off, medical, dental, and vision insurance, a 403(b) retirement plan with an annual employer contribution, employer-paid long-term disability insurance, life insurance options, tuition reimbursement, professional development, recognition programs, and advancement opportunities.

Requirements

Bachelor's degree in Human Services, Social Work, Psychology, Special Education, Healthcare Administration, or a related field; alternatively, a minimum of five years of leadership experience supporting individuals with IDD in lieu of a degree.
At least two years of supervisory or management experience in residential services, human services, healthcare, or a related field.
Valid driver's license and ability to meet Oak Hill driving requirements.
Ability to successfully complete required background screenings and pre-employment requirements.
Ability to maintain required certifications and training, including CPR, First Aid, Medication Administration, PMT, PAT, and Back Safety.
Ability to participate in an on-call rotation and respond to program emergencies as required.
Ability to perform physical aspects of the role, including participant support activities, lifting, transfers, and emergency response when needed.

Nice To Haves

Experience managing residential services for individuals with intellectual and developmental disabilities.
Knowledge of DDS, DCF, ICF, DPH, and related regulatory requirements.
Experience with person-centered planning and behavioral support programs.
Previous experience supervising multidisciplinary teams.
Experience managing budgets, staffing schedules, and program operations.

Responsibilities

Oversee daily operations of an assigned residential location and monitor program performance, quality indicators, and census goals.
Ensure services follow individual support plans and treatment goals, and maintain a safe, clean, and welcoming home environment.
Provide direct support as needed to meet participant and operational needs.
Advocate for participants' needs, rights, and goals, and coordinate or participate in individual planning meetings, including IP, OPS, IDT, and IEP meetings.
Ensure treatment plans, progress reports, assessments, and other required documentation are accurate and completed on time.
Collaborate with families, guardians, case managers, clinicians, and community partners to support positive participant outcomes.
Monitor participant health needs with nursing staff; coordinate medical, dental, psychiatric, and specialty appointments; and ensure medication supplies and administration compliance.
Maintain emergency preparedness, including fire drills and evacuation procedures.
Ensure compliance with DDS, DCF, ICF, DPH, OSHA, and Oak Hill standards, and prepare for licensing reviews, audits, inspections, and certification activities.
Supervise, coach, mentor, and evaluate direct support professionals and other assigned staff.
Coordinate staffing schedules and maintain required staffing ratios.
Assist with recruitment, interviewing, onboarding, and employee development; conduct regular supervision meetings and annual performance evaluations.
Ensure staff training, certifications, and professional development requirements are maintained.
Monitor program budgets and participant funds, and ensure proper purchasing, inventory management, and financial recordkeeping.
Oversee household supplies, food inventories, and equipment needs; coordinate maintenance, repairs, and upkeep of the residence and agency vehicles.
Serve as the primary liaison between Oak Hill, families, guardians, regulatory agencies, and community partners.
Foster teamwork, employee engagement, and positive employee relations, and represent Oak Hill professionally in the community.

Benefits

Competitive salary and leadership development opportunities.
Generous paid time off, including vacation, sick, personal, and holiday time.
Affordable medical, dental, and vision insurance.
403(b) Retirement Plan with an annual Oak Hill contribution equal to 9.5% of eligible gross earnings, regardless of employee contribution.
Employer-paid long-term disability insurance.
Life insurance options, including employer-paid coverage.
Tuition reimbursement and professional development opportunities.
Employee recognition and appreciation programs.
Opportunities for advancement within a mission-driven organization.
The ability to make a meaningful difference in the lives of others every day.