General Manager Jobs

About The Position

Requirements

• Ability to use judgment, perform math, and multitask.
• Ability to add, subtract, multiply, and divide accurately and quickly; make correct monetary change.
• Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers by phone and in person.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make rapid, precise movements; ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet attendance and punctuality expectations and arrange transportation to and from work.
• For delivery duties: valid driver’s license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
• Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.
• Ability to work amid the stated conditions, including temperature changes, food odors, cornmeal dust, cramped quarters, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

• Oversee everything that happens during the shift.
• Manage cost controls, inventory control, cash control, and customer relations.
• Set an example for the crew and follow all company policies and procedures, ensuring the crew does the same.
• Handle staffing, paperwork, food management, and scheduling.
• Maintain store image and adherence to standards, provide great customer service, and ensure attendance and punctuality.
• Support store cleanliness, marketing, and profitability.
• Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
• Deliver products by car to customers in the designated delivery area and deliver flyers and door hangers, as applicable.