General Manager(02013) - 1585 W Main St

Domino's Franchise•Sun Prairie, WI

About The Position

The General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost controls, inventory and cash control, food management, customer relations, store cleanliness, marketing, profitability, attendance, and adherence to company policies and standards. The manager sets an example for the crew, follows all policies and procedures, and expects the same from team members. The role also includes general store duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Orientation and on-the-job training are provided. The job requires customer and coworker communication, accurate basic math and cash handling, order entry by keyboard or touchscreen, and the ability to direct activities, handle repetitive tasks, work independently or with others, perform under stress, meet quality standards, and make judgments. Work may involve exposure to changing weather and temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting, lifting, carrying, pushing, climbing, bending, crouching, reaching, and using hand-eye coordination. The description also includes delivery duties: delivering products by car to customers, distributing flyers and door hangers, navigating delivery locations and stairs, and carrying pizzas and beverages. Delivery requires a valid driver's license with a safe driving record and access to an insured vehicle. The position requires being at least 18 years old.

Requirements

  • Must be at least 18 years of age.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to comprehend and give correct written instructions.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties, a valid driver's license with a safe driving record meeting company standards.
  • For delivery duties, access to an insured vehicle that can be used for deliveries.
  • Ability to navigate delivery areas and adverse terrain, including multi-story buildings and private homes.
  • Ability to perform the listed physical activities, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and hand-eye tasks.

Responsibilities

  • Oversee all activities during the shift, including staffing, paperwork, cost controls, inventory, cash control, food management, and customer relations.
  • Set an example for the crew and ensure company policies, procedures, and standards are followed.
  • Manage work schedules, attendance, punctuality, store cleanliness, marketing, and profitability.
  • Operate store equipment, stock ingredients, prepare products, receive and process orders, take inventory, complete paperwork, and clean equipment and the facility.
  • Communicate with customers and coworkers in person and by telephone to process orders.
  • Deliver products to customers by car, and deliver flyers and door hangers.
  • Navigate delivery areas and customer locations, including stairs, while carrying products.
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