General Manager(09262) - 217 FM 156

Domino's Franchise•Justin, TX

About The Position

The General Manager is responsible for everything that happens during a shift at a Domino’s Pizza store, including cost, inventory, and cash controls, food management, staffing, customer relations, store cleanliness, marketing, and profitability. The manager sets an example for the crew, follows company policies and procedures, and expects the same from team members. Duties also include paperwork, scheduling, maintaining standards, and ensuring excellent customer service, attendance, and punctuality. The posting also describes general store team-member duties and conditions, including operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning. Training is provided on the job. The role requires communication, basic math, judgment, multitasking, and the ability to work under stress and meet quality standards. The posting includes delivery-specific requirements and physical demands, but does not clearly state that delivery is a General Manager duty.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid movements with speed and accuracy.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing occasionally, bending, crouching, and reaching.
  • For delivery-specific duties: valid driver's license with a safe driving record meeting company standards.
  • For delivery-specific duties: access to an insured vehicle that can be used for delivery.
  • For delivery-specific duties: navigational skills to read a map and locate addresses within the delivery area, and ability to navigate adverse terrain.

Responsibilities

  • Oversee all activities and operations during the shift.
  • Manage cost controls, inventory control, cash control, and food management.
  • Manage staffing, paperwork, and work schedules.
  • Set an example by following company policies and procedures and expecting the same from the crew.
  • Maintain store image, cleanliness, and adherence to standards.
  • Provide great customer service and manage customer relations.
  • Support marketing and store profitability.
  • Meet attendance and punctuality expectations.
  • Perform general store duties as needed, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing associated paperwork, and cleaning equipment and the facility.
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