General Manager(03461) - 209-217 Main St
About The Position
The General Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, scheduling, store cleanliness, marketing, profitability, attendance, and maintaining the store’s image and standards. The manager sets an example for the crew and is expected to follow company policies and procedures and ensure the crew does the same. The role requires strong judgment, math, multitasking, communication, and customer-service skills. General store duties include operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Orientation and training are provided on the job. This posting also describes delivery-related duties and requirements, including delivering products by car, distributing flyers and door hangers, and navigating delivery areas.
Requirements
- Ability to use judgment, perform math, and multitask.
- Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
- Ability to make correct monetary change.
- Ability to comprehend and give correct written instructions.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to communicate with customers and co-workers in person and by phone.
- Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to meet company standards for a safe driving record and hold a valid driver's license.
- Access to an insured vehicle that can be used for delivery.
- Navigational skills to read a map and locate addresses within the designated delivery area.
- Ability to navigate adverse terrain, including multi-story buildings and private homes.
- Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous use of hands.
- Ability to lift and handle deliveries weighing up to 50 pounds.
Responsibilities
- Manage all activities and operations during the assigned shift.
- Oversee staffing, attendance, punctuality, and work schedules.
- Manage paperwork, inventory, food, cash, and cost controls.
- Maintain customer relations and provide great customer service.
- Ensure store cleanliness, image, and adherence to company standards and procedures.
- Support marketing and store profitability.
- Operate store equipment, stock ingredients, prepare products, and receive and process orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility.
- Perform delivery duties described in the posting, including delivering products by car and distributing flyers and door hangers.
Benefits
- On-the-job orientation and training.
- Opportunities for advancement from store roles to general manager, franchise owner, or Manager Corporate Operations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
