Assistant General Manager - New Gym Opening!

EōS Fitness•Pinellas Park, FL

About The Position

EōS Fitness is seeking an Assistant General Manager who is passionate about sales and helping members achieve their health and wellness goals. Reporting directly to the General Manager, this role assists with the Sales team and day-to-day gym operations. The Assistant General Manager leads, coaches, and trains the Sales team to create a welcoming, fun atmosphere and serve as an information hub for members, guests, and staff. The role includes building connections with prospective members, guiding them through the membership process, and supporting their success. The Assistant General Manager is expected to remain flexible as gym needs evolve, and duties may change at management’s discretion. This is an hourly position with additional compensation eligibility, including commission and bonus opportunities and a post-training increase. The listed pay range is $18–$20 USD.

Requirements

At least 2 years of customer service experience.
3–4 years of sales experience.
At least 1 year of supervisory experience.
Strong verbal and written communication skills for interacting with employees, management, and vendors.
Excellent relationship-building and influencing skills with people at all levels and across functions.
Strong attention to detail and a systematic, thorough approach to problem solving.
Good time-management, organizational, and record-keeping skills.
Excellent MS Office skills.
Must successfully pass a background check.
CPR certification required within 30 days of hire.
Ability to work in a gym setting, move about club floors and rooms, and communicate with employees, members, and the public.
Ability to bend routinely and repetitively and lift more than 40 pounds.

Nice To Haves

Prior experience in or a strong interest in the fitness industry.
Embraces EōS Fitness’ Core Values: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

Responsibilities

Lead, coach, and train the Sales team to create a fun atmosphere, provide a welcoming experience, and serve as an information hub for members, guests, and staff.
Help ensure sales targets are met, particularly on weekends or when the General Manager is absent, by leading the team and driving sales initiatives.
Sell club and individual memberships, fitness services, products, and programs to meet or exceed sales goals.
Oversee membership billing processes, monitor the sales process, and ensure timely follow-up with leads and prospects.
Communicate goals, expectations, and procedures to staff so they understand their roles and responsibilities.
Supervise facility maintenance and cleanliness, including equipment, locker rooms, and common areas.
Ensure compliance with health and safety regulations, maintain proper certifications, and implement safety protocols.
Provide high-quality customer service by addressing member concerns and complaints, managing membership inquiries, and resolving issues promptly.
Engage with members in a friendly, approachable manner, listen to their needs and concerns, and provide clear, helpful responses.
Communicate calmly and clearly with staff and members during emergencies or unexpected disruptions, providing instructions and updates to support their safety and well-being.