General Manager(08176) - 2015 N. Hollywood Way

Domino's Franchise•Burbank, CA

1d•Onsite

About The Position

The General Manager operates store equipment and technology, handles ingredients and products, processes customer orders, manages inventory and paperwork, and maintains the store and equipment. The role leads staffing and scheduling, provides new-hire orientation and ongoing employee training, and manages food and labor during assigned shifts. The General Manager communicates with customers and coworkers in person and by phone and gives clear written instructions. The position involves working in varied store temperatures and weather conditions, around food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Most tasks are performed standing, with frequent walking, reaching, and hand use. Duties may also involve lifting and carrying supplies, pushing trays, bending, crouching, climbing stairs or ladders, and making deliveries by vehicle. Employees must use Domino’s technology and applicable equipment, including the driver app for drivers.

Requirements

Good communication skills to lead an effective team.
Ability to comprehend and provide correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to perform the physical tasks described, including standing, lifting, carrying, pushing, reaching, bending, and occasional climbing.
Drivers must deliver within the designated delivery area and use the Driver app.

Responsibilities

Operate store equipment and use proprietary and company-implemented technology.
Stock ingredients from delivery areas into storage, work areas, and walk-in coolers; prepare products.
Receive and process telephone orders and communicate with customers and coworkers in person and by phone.
Take inventory, complete related paperwork, and conduct inventory counts.
Clean equipment and the facility approximately daily.
Orient new hires and provide ongoing on-the-job training on store products and procedures.
Make the store schedule and manage staffing.
Manage food and labor during assigned shifts.
Deliver pizzas within the designated delivery area when required.
Use the Driver app when driving, the Domino’s Digital Shoulder Surf (DSS) as a CSR, and Domino’s Car Side Delivery as applicable.