General Manager

Chipotle•Greenville, OH

2d•Onsite

About The Position

Chipotle is seeking a General Manager to lead a restaurant, build a strong team and culture, and manage business operations. The role is responsible for hiring and developing employees, providing excellent guest service, and ensuring the restaurant operates safely, efficiently, and profitably. General Managers use Chipotle’s training resources to develop crew members, shift leaders, and Apprentices while strengthening their own leadership and operations skills. The position involves leading across all hours of operation, including lunch, dinner, and weekend shifts. The work environment is a fast-paced kitchen and restaurant, with regular interaction with customers and team members. The role requires standing and walking around the restaurant for up to 10 hours a day, lifting up to 50 pounds (25 kilograms), working around varied temperatures, and tasting and preparing food.

Requirements

Previous restaurant management experience, including scheduling, profit and loss management, food safety, sales forecasting, and recruiting.
Passion for hospitality and providing an excellent guest experience.
Friendly and enthusiastic attitude.
Genuine enthusiasm for developing people and leading others.
Ability to stand and walk around the restaurant for 10 hours a day.
Ability to lift 50 pounds (25 kilograms) and perform other physical activities necessary for the job.
Ability to work in a fast-paced kitchen environment, interact with customers, work around varied temperatures, and taste and prepare food.
Strong communication with Chipotle team members and customers.

Nice To Haves

Creative approach to marketing and driving sales, such as fundraisers and community engagement.

Responsibilities

Uphold high standards of hospitality and provide a positive guest experience.
Ensure speed of service and order accuracy, including accurate and timely digital orders.
Manage the full employee lifecycle, including recruitment, hiring, people processes, and performance management.
Train and develop crew members, shift leaders, and Apprentices using Chipotle training tools and resources.
Manage the restaurant’s day-to-day operations, including scheduling, profit and loss, sales forecasting, recruiting, and interviewing.
Keep the dining room clean and the restaurant ready for guests.
Uphold food safety, operational, and compliance standards.
Be accountable for the restaurant’s overall financial performance and achievement of its annual sales and cash flow plan.
Work lunch, dinner, and weekend shifts to provide leadership across all hours of operation.