General Manager Jobs

About The Position

Requirements

• ServSafe Manager certification.
• Food handlers license.
• Prior experience managing a team.
• Excellent communication and problem-solving skills.
• Ability to multitask.

Nice To Haves

• At least 2 years of experience in a food retail management role is preferred.
• Experience operating food retail spaces, including multi-unit or high-volume single-unit locations.
• Experience building and leading teams.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Schedule and assign employee stations to meet store operational requirements.
• Recruit, select, orient, and train employees.
• Coach, counsel, discipline, and terminate employees; plan, monitor, and appraise job results.
• Monitor sales targets, maintain budgets, and forecast labor to achieve financial objectives.
• Uphold excellent customer service standards.
• Communicate with vendors and maintain inventories to ensure merchandise and services are available.
• Maintain a safe and clean environment for customers and employees.
• Roll out new menu items to team members and communicate changes throughout the retail space.
• Process weekly payroll accurately and on time.
• Order and maintain uniforms and ensure employees meet uniform standards.
• Address maintenance issues.

Benefits

• Employee Scoop Card for ice cream at scoop shops nationwide.
• Medical, dental, and vision insurance with 70% employer contribution.
• 401(k) with up to 4% employer match.
• Cell phone reimbursement plan.
• Paid time off: 3 weeks / 120 hours total.
• Paid sick time.
• Yearly performance reviews.