Staybridge Suites El Paso Airport Area - Assistant General Manager OEM

Aimbridge Hospitality • El Paso, TX

4d

About The Position

The Assistant General Manager helps oversee hotel operations and multiple departments, supports the General Manager, and contributes to hotel profitability by managing teams, revenue, and costs. When the General Manager is away, this role oversees departments and helps ensure efficient operations and positive guest experiences. The position is overtime eligible, and overtime applies and is calculated accordingly.

The role includes recruiting, hiring, and training Guest Services staff, supporting team development, resolving operational challenges, maintaining clear communication with colleagues and guests, and promoting professional appearance and grooming standards. The Assistant General Manager should lead confidently, remain calm under pressure, and provide friendly, service-focused interactions.

Requirements

• At least five years of progressive hotel experience in Rooms or Food & Beverage; alternatively, a four-year degree with 2–3 years of related experience, or a two-year degree with 3–4 years of related experience.
• Supervisory background required.
• Ability to stay calm and objective under pressure.
• Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid.
• Ability to work with financial information and data and perform math.
• Ability to use Windows Operating Systems.

Responsibilities

• Supervise multiple departments and manage teams in partnership with the General Manager.
• Help drive hotel profitability, manage revenue, and keep costs in check.
• Oversee departments when the General Manager is away.
• Identify and address operational challenges to help the hotel run efficiently.
• Recruit, hire, and train Guest Services staff.
• Support development and ongoing training for managers and hourly employees.
• Communicate clearly with colleagues and guests, listen actively, and understand concerns.
• Use financial information, data, and math to support hotel operations.
• Use Windows Operating Systems for management and reporting.
• Promote professional appearance and grooming in accordance with company guidelines.
• Provide friendly, service-focused interactions with guests and teammates.

Benefits

• Medical, dental, and vision coverage
• Short-term and long-term disability income
• Term life and AD&D insurance
• Paid time off
• Employee assistance program
• 401(k) retirement plan
• Daily Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree