Front Desk Associate
OTO Development • Atlanta, GA8d
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Front Desk Associate
OTO Development•Atlanta, GA
About The Position
The Front Desk Associate supports hotel guests throughout their stay, including assisting with check-in and check-out. The role uses the hotel’s electronic reservation system and other computer programs to maintain a seamless workflow, and handles cash and credit card transactions securely, accurately, and with integrity. The associate anticipates guest needs and works with other team members to provide a hospitable, approachable, customer-focused environment. The position is at a hotel in the Atlanta Metro area managed by OTO Development and requires little to no travel outside the property and surrounding area.
Requirements
- Enjoy working with people and go above and beyond to meet guests’ needs.
- Work well with others and enjoy being part of a team.
- Have excellent oral, written, and interpersonal communication skills.
- Be a problem solver and solution finder, with a commitment to ensuring the best experience for guests.
- Be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods.
Responsibilities
- Assist guests with check-in and check-out and throughout their stay.
- Use the hotel’s electronic reservation system and other computer programs proficiently.
- Handle cash and credit card transactions securely, accurately, and with integrity.
- Anticipate guest needs and take steps to maximize the guest experience.
- Work with team members to foster a hospitable, approachable, and customer-focused environment.
Benefits
- Medical insurance options
- Dental insurance
- Vision insurance
- 401(k) with company match
- Company-provided life insurance
- Tuition assistance
- Paid time off
- Paid holiday time
- Travel discounts
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
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