Lead Front Desk / Assistant Studio Manager

YogaSix Sudbury•Sudbury, MA

3d•Onsite

About The Position

The Lead Front Desk / Assistant Studio Manager will create an exceptional front desk experience and help grow a boutique fitness studio’s community. This person welcomes guests, builds relationships, supports prospective members through the sales process, and contributes to membership goals and local outreach. The role partners with the Studio Manager and helps with front desk leadership, team support, and daily studio operations. It is intended for someone who wants to develop leadership skills and may take on broader management responsibilities as skills and performance develop; advancement is not promised on a specific timeline. The position is based in person in Sudbury, Massachusetts. Part-time and full-time opportunities are available, with flexible scheduling based on studio needs, including some evenings and weekends. Compensation is TBD and based on role scope and experience.

Requirements

At least 1 year of sales experience.
Strong communication and customer service skills.
Basic computer skills.
Ability to manage follow-up and competing priorities.
High school diploma or equivalent preferred.
Enjoy helping people and believe fitness can make a difference in their lives.
Comfort starting conversations, asking thoughtful questions, and inviting people to take the next step.
Initiative, follow-through, organization, and attention to detail.
Positive energy, humility, and a sense of humor in a team environment.
Willingness to receive coaching and feedback and pursue leadership growth.

Nice To Haves

Fitness, wellness, hospitality, or membership sales experience.

Responsibilities

Welcome guests, build meaningful connections, answer questions, and help members and visitors feel valued.
Connect with prospective members, book visits, explain membership options, follow up consistently, and contribute to sales goals.
Support local outreach, grassroots partnerships, events, referrals, and other community growth opportunities.
Model excellent front desk service, support daily priorities, help train teammates, and assist with shift coverage and clear handoffs.
Help keep the studio clean, organized, stocked, and guest-ready; support scheduling, administrative tasks, and accurate studio records.
Collaborate with leadership, share ideas, identify improvement opportunities, and contribute to a culture of accountability and encouragement.