Wellness Studio Front Desk Helper

Rest Recovery Wellness • Wayne, NJ

2d

About The Position

The Front Desk & Wellness Operations Coordinator is the face of the wellness studio, helping create a clean, welcoming, and transformative experience for clients. The role involves building connections with clients, managing front desk activities and appointments, learning how to operate the studio’s wellness modalities, maintaining a pristine environment, and supporting the studio’s social media presence.

Requirements

• Strong passion for health, wellness, and helping others.
• Exceptional communication skills and a warm, outgoing personality.
• High standards for cleanliness and a strong work ethic, including willingness to clean.
• Ability to multitask, stay organized, and remain calm under pressure.

Nice To Haves

• Experience with social media platforms such as Instagram, TikTok, and Facebook.
• Previous experience in hospitality, retail, or a spa or wellness setting is preferred but not required.

Responsibilities

• Warmly greet clients and help them feel welcome, valued, and comfortable.
• Take an interest in clients’ wellness journeys, listen to their needs, and answer questions about studio services.
• Manage the front desk, including answering phone calls, responding to inquiries, and booking appointments accurately.
• Maintain cleanliness throughout the studio during the day.
• Deep clean and reset modalities immediately after each client visit so they are sanitized and ready for the next guest.
• Proactively manage spills, clutter, and high-traffic areas to keep the studio looking flawless.
• Learn the studio’s wellness modalities and guide clients on how to use them safely and effectively.
• Assist with social media content by creating posts and taking photos and videos around the studio.
• Help grow the studio’s online presence.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed