Front Desk Associate-PT

CCMC • Goodyear, AZ

8d

About The Position

CCMC is a community management company specializing in master-planned communities. The Front Desk Associate serves as an ambassador of first impressions, providing administrative support and service to residents and guests while promoting CCMC’s values of Integrity, Respect, Service, and Community. The role is based in a community with parks, lakes, recreational facilities, resident clubs, trails, courts, and a golf course.

The associate manages front desk operations, assists visitors and callers, checks members and guests into facilities, registers residents for events and collects payments, and supports the Membership Coordinator with administrative work. The role also includes opening and closing the Community Center as assigned, enforcing policies and procedures, and maintaining a clean, welcoming front desk.

This is a part-time position with a flexible schedule. Physical requirements may include walking long distances outdoors in varied weather, occasionally lifting or carrying up to 25 pounds, and sitting or standing for extended periods. CCMC states it is committed to an inclusive and accessible work environment and invites accommodation requests during the application process or when performing job duties.

Requirements

• At least 6 months of customer service experience with basic cash-handling skills.
• Strong organization, attention to detail, and problem-solving skills.
• Outgoing and professional personality.
• Ability to work well independently and within a group.
• Excellent people skills and commitment to customer service.
• Ability to communicate effectively orally and in writing.
• Computer skills, including a strong working knowledge of Microsoft Office programs.
• Must pass a pre-employment drug screen and background check.
• If driving is or becomes a requirement, must hold a valid state driver’s license for the class of vehicle driven, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits; changes to motor vehicle standing must be reported to Human Resources immediately.

Responsibilities

• Manage front desk operations.
• Greet and assist guests, answer phones, and direct calls.
• Open and close the Community Center as the shift requires.
• Check in members and guests to ensure planned use of the facilities.
• Register residents for special events and collect payment.
• Assist the Membership Coordinator with administrative duties.
• Enforce policies and procedures.
• Maintain a clean and inviting front desk environment.

Benefits

• Employee Assistance Program (EAP) and Calm Health support programs.
• Eligible part-time employees may accrue paid sick leave in accordance with applicable state and local laws.
• 401(k) with automatic enrollment and a company match of 30% on the first 10% of contributions.
• Competitive pay, depending on experience.
• Flexible part-time schedule.
• A caring team dedicated to employee success.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed