PT Front Desk Receptionist

Excel Orthopaedic Specialists • Woburn, MA

2d • $20 - $24

About The Position

The Front Desk Receptionist supports patient-facing administrative operations in a physical therapy practice. The role includes checking in patients, collecting and posting co-payments, scheduling appointments, optimizing schedules, managing referrals and authorizations, and communicating patient-care issues to clinical staff. The receptionist should be comfortable using electronic medical records and able to work collaboratively in a fast-paced orthopedic specialty practice.

Requirements

• Previous experience in the healthcare industry.
• Ability to work independently.
• Strong phone and people skills.
• Be a team player and work collaboratively in a tight-knit organization.
• Effective written and verbal communication skills for interacting with physical therapists, medical professionals, patients, and their families in a fast-paced environment.
• Efficient documentation skills, attention to detail, and willingness to learn.
• Comfort using electronic medical records (EMR).
• Personable, collaborative attitude and ability to prioritize multiple projects simultaneously.
• Value overall health and wellness and be able to promote the practice as an orthopedic specialty practice.

Nice To Haves

• Experience in a Physical Therapy office.

Responsibilities

• Check in patients.
• Accept co-payments and post payments.
• Schedule appointments, solve scheduling problems, and optimize schedules.
• Obtain, manage, and troubleshoot referrals and authorizations.
• Proactively communicate issues concerning patient care to clinical staff.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed