Field Service Technician Jobs

About The Position

Requirements

• 5+ years of commercial/industrial experience working on diesel/natural gas generators, paralleling switchgear, and/or controllers.
• 50-70% overnight travel Monday thru Friday. Minimal weekend travel.
• Must be able to pass a physical, background check, and drug screen
• Strong written and verbal English skills
• Proficiency with Microsoft Office tools, Outlook email/calendars

Nice To Haves

• OEM Training, certification and/or EGSA certification preferred
• Experience w/Woodward Controls, Schweitzer Relays, & Electrically Operated Circuit Breakers is a plus.
• Experience w/generators, BESS, Solar, & ATS’s a plus.

Responsibilities

• Inspect, conduct field start-ups/commissioning, system modifications, and preventative maintenance, conduct operator training, and document all site visits on our Microgrid Switchgear & Control Systems.
• Conduct wiring checks to verify control power distribution and component operation using proper test equipment. (0-125V-DC & 0-15kV-AC)
• Be proficient in the use of all PLC, HMI, and other component software programs for proper setup, operation, troubleshooting and necessary programming modification.
• Verify correct operation of control components including but not limited to PLC, HMI, metering, protective relays, circuit breakers, etc. per contract documents.
• Verify correct operation of all communication circuits including but not limited to Ethernet (TCP/IP), RS232/485, Modbus, Modbus+, fiber, BACnet, customer SCADA systems, etc.
• Work with third-party vendors as needed to verify operation of generators, BESS, Solar, ATS's, remote annunciators and other devices connected to paralleling system.
• Manage onsite third-party vendors and activities to ensure efficient/successful startup/upgrade.
• Maintain documentation, customer signoffs, trip reports, drawings, sequence of operation, component serial numbers, system setpoints, software/firmware versions, etc.
• Understand functionality of all components within and connected to switchgear systems, including but not limited to generator/alternator, voltage regulators, generator controllers, automatic transfer switches, BESS, Solar, etc.
• Understand how specific load types affect system performance.
• Properly adjust generator speed and voltage biases for proper synchronizing, loading/unloading, and KW/kVar sharing.
• Submit customer feedback to quality department to formally track product issues.
• Provide feedback regarding design of switchgear systems, PLC and HMI programming, circuit design, sequence of operation, etc.
• Understand scope of work prior to site visits. Review submittments & orders, system schematics, wiring diagrams, sequence of operation, component manuals, etc.
• Manage costs related to onsite work, including but not limited to travel and expense.
• Mentor in-coming associates to the department and provide feedback to others.
• Update product and department procedures.
• Understand governing codes related to industries where generator paralleling systems are installed (i.e. - NFPA110, etc.).
• Complete day to day activities with little supervision.
• Provide on call, emergency services as required.
• Be aware and conscious of all safety factors revolving around circuits at high power levels. Must adhere to all company safety policies. Failure to do so can effect employment status.