Field Service Technician

Opus Inspection•Kingston, NY

About The Position

Opus Inspection, Inc. is hiring a Field Service Technician in the Kingston area. The position serves as an electronic technician in Field Service Support, installing, repairing, maintaining, and calibrating equipment, instruments, and analytical systems used in an emissions inspection program. The technician maintains a territory of approximately 1,200 customers, works independently without direct supervision, and collaborates with a team of technicians to support customers throughout a state or regional area. The schedule is Monday through Friday, 8 a.m. to 5 p.m., for 40 hours per week, with the technician home every evening. Pay is $22–$24 per hour, with full benefits offered. The role includes a company vehicle, cellphone, tools, and parts.

Requirements

High school diploma or equivalent.
PC diagnostic capabilities, including knowledge of Windows operating systems.
Ability to measure AC and DC voltages, measure current, and check ohms using a digital multimeter.
Ability to read schematic drawings.
Ability to use a standard set of tools.
Excellent customer service skills.
Working knowledge of standard business practices.
Superior verbal and written communication skills.
Valid driver’s license to operate a company vehicle.
Basic computer data-entry skills.
Ability to lift moderate to heavy items.
Ability to stand, sit, stoop, bend, crawl, and crouch in extreme hot and cold conditions.
Ability to travel and work outside normal operating hours.

Responsibilities

Travel around the assigned territory using a company vehicle.
Troubleshoot equipment and analyze documents to determine the causes of equipment trouble and malfunctions in major test equipment and test procedures.
Maintain instruments and equipment.
Provide a high level of customer satisfaction to accounts in the assigned territory.
Generate consumable and service sales, including service agreements.
Complete necessary paperwork and reports for assigned work and assist with records, reports, and other test documents.
Maintain the accuracy of inventory in the technician’s possession.
Train customers on the proper operation and maintenance of motor vehicle inspection equipment.
Perform preventive maintenance on the assigned company vehicle.
Perform other duties as assigned.