Senior Field Service Technician IV – Solar

New Energy Equity•Wilmington, DE

2d•Onsite

About The Position

The Senior Field Service Technician is the regional technical authority for solar and energy storage operations in and around Wilmington, Delaware. This in-person, outdoor role is responsible for operational excellence across the region, including complex preventive and corrective maintenance, electrical permitting, safety approvals, vendor coordination, and development of field technicians. The position requires an active Delaware Master Electrician license or an active Maryland Master Electrician license with at least five years of experience; any required Maryland-to-Delaware license conversion must be complete before the start date. Candidates with senior electrical experience from adjacent fields may be considered, as solar-specific expertise can be developed through company training. The technician performs and coordinates advanced troubleshooting, maintenance, commissioning, and quality assurance for solar PV systems and associated electrical equipment, including work in medium-voltage 34,500VAC and 1500VDC environments. The role reviews and approves all personal lockout/tagout and switching plans before work begins, ensures compliance with state authorities and electrical codes, and manages electrical permits through closeout. It also supervises or reviews regional field work, mentors technicians, manages vendor performance and warranty work, and supports site performance and process improvements with management. The position is based outdoors at solar sites and requires residence within commuting distance of Wilmington, Delaware. Compensation is expected to be $75,000–$120,000 annually, encompassing base pay and potential incentive target opportunity. The role may qualify for a comprehensive benefits package. Applicants must be authorized to work for any employer in the United States; employment visa sponsorship is not available.

Requirements

Active Delaware Master Electrician license, or active Maryland Master Electrician license with at least five years of experience; Maryland license conversion to Delaware must be completed before the start date.
At least five years of senior-level field experience in solar PV, commercial or industrial electrical work, utility or generation, or industrial plant electrical work.
Hands-on medium-voltage switching, grounding, and protection experience.
Master-level command of electrical theory and principles and ability to apply them to commercial and utility-scale configurations.
Proven ability to work safely and independently in 34,500VAC and 1500VDC conditions.
High proficiency with specialized electrical test equipment and advanced diagnostic tools.
Strong troubleshooting, analytical, and root-cause problem-solving skills.
Advanced ability to read, interpret, and redline complex electrical schematics and engineering drawings.
Experience owning electrical permitting end to end, working with AHJs and inspectors, and applying the NEC and state codes to approve LOTO and switching plans.
Proven experience mentoring field teams and managing vendor relationships.
Excellent interpersonal, verbal, and written communication skills.
Valid driver’s license and clean driving record meeting the company’s fleet insurance standard.
Must live within commuting distance of Wilmington, Delaware.
Must be authorized to work for any employer in the United States; visa sponsorship is unavailable.
Ability to drive safely, stand for extended periods, walk up to three miles per day, and navigate ladders, stairs, scaffolding, and ramps while maintaining three points of contact.
Visual acuity for depth perception, no field-of-vision issues, and ability to distinguish colors.
Ability to work in extreme heat above 100°F and extreme cold below 32°F for periods exceeding one hour.
Ability to exert up to 50 pounds of force occasionally, 30 pounds frequently, and 10 pounds constantly to move objects.

Nice To Haves

Solar PV-specific operations and maintenance experience; candidates with senior electrical experience from another sector may be trained in PV operations.
Commissioning and quality assurance audit experience on renewable energy assets.
OSHA 30, NFPA 70E/70B, and FAA Part 107 certification; the company offers training and certification.

Responsibilities

Champion operational excellence and event-free operations across regional work.
Serve as Regional Approval Authority for personal lockout/tagout and switching plans; review and approve all plans before work begins and stop work when plans are inadequate.
Ensure compliance with applicable state Authorities Having Jurisdiction, electrical codes, safety regulations, and company standards.
Review, submit, and manage electrical permits, and close out permits in compliance with state regulations.
Perform and coordinate complex preventive and corrective maintenance and deep troubleshooting on solar PV systems and associated electrical equipment.
Perform commissioning and quality assurance audits for new and existing solar electric systems.
Work safely and independently in medium-voltage 34,500VAC and 1500VDC environments.
Develop corrective action plans for complex electrical faults, including grounding, wiring, and equipment problems.
Supervise or review field work across the region and mentor junior technicians on electrical maintenance, technical procedures, and safety protocols.
Partner with the O&M Manager to improve regional site performance, production, and operational efficiency.
Coordinate with the Regional Manager and third-party vendors on installation, commissioning, testing, troubleshooting, and warranty maintenance; hold vendors to scope, schedule, and warranty terms.
Manage complex, high-priority, or unusual projects as part of premium client service.
Provide analytical feedback and recommendations on technician training, safety plans, standard operating procedures, and O&M and commissioning processes.
Coordinate field repairs and warranty claims with internal teams and vendors, and file claims on time.
Record faults, site deficiencies, and unusual occurrences, and track time, material, and travel expenses accurately in the CMMS.
Meet first-year performance expectations, including medium-voltage clearance and LOTO approval responsibilities, compliant permitting, timely corrective action plans and warranty claims, regional fleet availability of at least 95%, technician development, and CMMS accuracy of at least 98%.

Benefits

Up to an 8% annual performance bonus.
Company-provided tools and equipment, company truck, fuel/credit card, and vehicle maintenance card.
Company-provided PPE and flame-resistant clothing at no cost.
Medical, dental, and vision insurance; company pays 80% of health insurance premiums.
401(k) with up to a 7.5% company match.
PTO accrued each pay period: 120 hours annually for years 0–2, 160 hours for years 3–9, and 200 hours for 10 or more years.
11 paid holidays.
Eight weeks of paid parental leave.
Company-paid life and AD&D insurance equal to one times annual salary.
Company-paid certifications, including OSHA 10/30, NFPA 70E/70B, FAA Part 107, and internal O&M Tech courses; certifications stay with the employee.
Tuition reimbursement up to $10,000 per year for approved programs.
Health Savings Account and Flexible Spending Account.
Disability and voluntary benefits.